Check The Status Of An Application
The Division of Family Resources provides tools to strengthen families through services that focus on prevention, early intervention, self-sufficiency, family support, and preservation.
You can check the status of your application online by clicking on your county of residence or by calling 1-800-403-0864. You will need to have your case number to check the status of your application.
Please remember that your application must be completed and all required documentation submitted before DFR can begin processing your application.
Pursuant to HIPAA and other applicable federal regulations, DFR is committed to respecting the privacy of each client. For that reason, DFR will not share or disclose information about your case without a signed release. You may download the DFR online.
Submit Your Questions Online
For general questions or comments for the Family and Social Services Administration, please contact us using the web form below. Please also use the form below if you have a complaint about web accessibility or print communications in accessible formats. Please be as specific as you can to help us understand your needs. If you would like to receive a response, please make sure you provide your email address or other appropriate contact information.
Submit out of state requests to
PLEASE DO NOT USE THIS FORM TO REPORT CHANGES RELATED TO YOUR CASE.800-403-0864
Required field
What Is Indiana Medicaid Website
You can access Indiana Medicaid website for any medicaid related matters including latest updates, regulation, certificates, licenses, license search, verification, safety, and more by .
Do you need any assistance with Indiana Medicaid or any other state medicaid? We are here to assist you for free. Please write us using the comments form or the contact us page and we will do the leg work for you.
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Caresource24 Nurse Advice Line
Members can call any time to talk with a caring, skilled nurse. This is a free call. You can call 1-844-206-5947 24/7, 365 days a year .
- Get help when you are sick
- Find out how to care for an injury
- Find out more about drugs or other medicines
- Get information about medical tests or surgery
- Get help when you have after-hour non-traumatic dental concerns
- Learn about healthy eating or wellness
For Healthy Indiana Plan Hoosier Healthwise Or Hoosier Care Connect Members:
Please remember that if you are enrolled in the Healthy Indiana Plan , Hoosier Healthwise, or Hoosier Care Connect, you will need to choose a Primary Medical Provider within your health plan.
If you are looking for a specialist and are in a managed health plan, you may need a referral from your PMP before Medicaid will pay for certain services. Please check with your PMP or your health plan before seeking additional services.
If you have questions, you should contact your health plan directly. You can find the phone numbers for each health plan on the Contact Us page.
Use the links on the right hand side of the screen to locate providers based upon your health plan.
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Individuals With Special Needs
We have many services that support individuals with special needs. We are here to make sure you have:
- A Member Services Advocate to be your personal guide and help you navigate the health care system
- Help to get all your needed services
- Support with social needs, such as housing, job opportunities and healthy food
- Help getting a ride to and from health care appointments
- Materials available in the formats you need
We also offer specialized dental care for our members with sensory issues. Please contact your Member Services Advocate to learn more.
The Affordable Connectivity Program is a federal program that offers these discounts:
- Up to $30 per month toward internet service
- Up to $75 per month for households on qualifying Tribal lands
- One-time discount of up to $100 to buy a laptop, desktop computer or tablet from participating providers
Internet access has many benefits. You can get virtual visits, take classes and stay connected with your health plan. All Hoosier Care Connect members qualify for this program.
- To learn more about this program
Unitedhealthcare Connected General Benefit Disclaimer
This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected® Member Services or read the UnitedHealthcare Connected® Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.
You can get this document for free in other formats, such as large print, braille, or audio. Call Member Services, 8 a.m. – 8 p.m., local time, Monday – Friday . The call is free.
You can call Member Services and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future.
Language Line is available for all in-network providers.
Puede obtener este documento de forma gratuita en otros formatos, como letra de imprenta grande, braille o audio. Llame al Servicios para los miembros, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes correo de voz disponible las 24 horas del día,/los 7 días de la semana). La llamada es gratuita.
Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustaría recibir documentos en español, en letra de imprenta grande, braille o audio, ahora y en el futuro.
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Anthem Blue Cross And Blue Shield Indianapolis Colts Kendall Langford Join Forces To Encourage Child Wellness Exams In Indiana Through Blue Ticket To Health
INDIANAPOLIS Indianapolis Colts Defensive End Kendall Langford has accumulated many tackles throughout his career as a professional football player. Now, he and the Colts are teaming up with Anthem Blue Cross and Blue Shield in Indiana to help tackle pediatric wellness through the Blue Ticket to Health campaign, which encourages children, teens and adults throughout the state to get an annual wellness exams.
Annual exams are crucial for this age group because of how rapidly they are developing and the subsequent changes to their bodies, explained Kristen Metzger, plan president for Anthem in Indiana.
Langford, an iron man at his position recently held a streak of 135 consecutive games played, added, As an NFL player, its critical for me to see my doctor to stay healthy. As a parent with young children, I know preventive health is important for them, too. So I encourage parents to take their kids to get their exams.
Thousands of eligible Anthem members ages three through 21 in the Hoosier Healthwise, Healthy Indiana and Hoosier Care Connect plans have been contacted by letter and invited to participate in the program. The letters included the Blue Ticket to Health. Many have already visited their physician and returned the ticket.
Indiana Medicaid: Ultimate Consumer Guide
Interested in saving on health care costs by enrolling in Medicaid? You are not alone! About 29% of the Indiana population falls into the low income category, and 20% are enrolled in Medicaid. Thats about:
- 1 out of every 6 Indiana adults
- 1 out of every 3 Indiana kids
- 5 out of every 8 Indiana nursing home residents
- 3 out of every 7 disabled Indiana residents
If you are disabled, elderly, or living with low income, there is a good chance that you qualify for Indiana state Medicaid.
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Get The Health Care You Deserve
Hoosier Care Connect is a program that serves members who are aged, blind or disabled, including foster children and wards of the State.
This plan is available in all Indiana counties.
To see if you qualify, you can:
- Visit the State of Indianas website at in.gov/Medicaid/members
- Visit a local FSSA office. A list of office locations can be found here:
We can also assist with interpreter services, including American Sign Language. To ask for help, please call , TTY 711, Monday through Friday, 8 am to 8 pm EST.
Asthma And Copd Support
We can help you control your asthma or COPD.
If you need help getting the services or supplies you need, contact your Member Services Advocate. We can assist with the process of getting supplies or medications, make an appointment with your doctor, or connect you with a care manager for personal support.
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Once I Make A Fast Track Payment Can I Change My Mce/health Plan
No. Once you pay your Fast Track invoice you may not change your MCE/health plan. You may change your health plan selection before paying your Fast Track invoice by calling 1-877-GET-HIP-9. You can pay your Fast Track invoice or POWER account contribution to your new health plan and your coverage will start the month in which your payment is received and processed. Only make a payment to the health plan that you want to be your HIP coverage provider. You will not have the opportunity to change your health plan until Health Plan Selection in the fall.
Unitedhealthcare Senior Care Options Plan
UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our SCO program.
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Payments Made While Your Application Is Being Processed
If you do not apply online, or choose not to make a Fast Track payment when you apply, you will still have the opportunity to make a Fast Track payment while your application is being processed. You will receive a Fast Track invoice from the Managed Care Entity you selected to provide your health coverage. If you did not select an MCE you will be automatically assigned to one. If you pay the Fast Track invoice and are determined to be eligible for HIP then your HIP Plus coverage will begin the first of the month that your payment was received and processed.
Behavioral Health Crisis Services
What if I have a behavioral health crisis?You are always covered for a behavioral health, mental health, drug or alcohol use emergency. An emergency means a behavioral health condition that comes on suddenly, is life threatening, is painful, or other severe symptoms that cannot wait to be treated.
Emergency services are covered anywhere in the United States. If you think you have a life-threatening emergency, call 911 or go to the nearest hospital location where emergency providers can help you.
As soon as it is possible, please call us to arrange for follow-up behavioral health care after an emergency.
A behavioral health crisis is a moment when someone’s behavior can put themselves or others in danger, especially if they do not get help, such as:
- Threatens to or talks about hurting or killing themselves
- Feels rage or uncontrolled anger
- Feels trapped, like there is no way out
- Engages in reckless behaviors
- Feels anxious, agitated, or unable to sleep
- Increases alcohol or drug use
- Withdraws from friends and family
- Encounters dramatic mood changes
- Sees no reason for living
Crisis Services:If you think you have an emergency, no matter where you are, call 911 or go to the nearest hospital location where emergency providers can help you. As soon as it is possible, please call your doctor or behavioral health provider to arrange for follow-up care after the emergency is over.
Here are additional Behavioral Health Services and Crisis Intervention Contacts:
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Unitedhealthcare Dual Complete Plans
Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call TTY 711, or use your preferred relay service for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.
Level Of Care Eligibility Criteria: Bureau Of Developmental Disabilities Services
To be eligible for BDDS programs, an individual must be found to have substantial functional limitations in three or more of six major life activities AND meet all of the following four basic conditions. They include:1. physical or intellectual disability, cerebral palsy, epilepsy, autism, or condition similar to an intellectual disability 2. the condition is expected to continue indefinitely 3. the condition had an age of onset prior to age 22 and4. the individual needs a combination services.The six major life activity categories are:1. self-care 4. capacity for independent living 5. receptive and expressive language and6. mobility.
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Indiana Medicaid: Members: Home
- https://www.in.gov/medicaid/members/
- Contact Us Apply for Coverage Click here to submit an application for health coverage on the FSSA benefits portal. Click Here Find a Medicaid Provider We have more than 50,000 providers who can help you get the healthcare you need. Click here to start your search. Click Here Apply for Coverage on the federal Marketplace
Indiana Medicaid: Members: Apply For Coverage
- https://www.in.gov/medicaid/members/apply-for-medicaid/
- To apply for Indiana Medicaid in person, you need to locate a DFR office. To find a DFR office near you, visit Find My Local DFR Office. On that screen, either enter your ZIP code or click on your county of residence.. Apply By Phone To apply by phone, you should call 1-800-403-0864. Check the status of an application
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Phone Numbers And Websites For Organizations In Your State
To apply for help with your Medicare Part A and Part B costs, select your state from the drop-down, then choose Other insurance programs to find your state Medicaid office.
Topics include:
- Complaints about my care or services
- General health & health conditions
- Health care facilities & services in my area
- Help with my Medicare options & issues
- Medicare Diabetes Prevention Program
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Quit Using Tobacco Or Vaping Products
Quitting is hard, but we can help. Did you know that 20 minutes after you quit, your heart rate drops to a normal level? And within 24 hours after quitting the carbon monoxide level in your blood drops to normal.
Talk to your doctor about quitting. Or call 1-800-QUIT-NOW to get free coaching, counseling and supplies to help you quit.
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Battles With Cms Over Indiana Medicaid Lock
HIP 2.0 includes a six-month re-enrollment lock-out for people above the poverty level who fail to pay required premiums. But ever since the original HIP waiver approval in 2007, Indiana had also had a 12-month lock-out for people who fail to complete the eligibility redetermination process.
There was some confusion in terms of this aspect of the program, as Indiana officials assumed it had been approved by CMS, while CMS indicates that they would not have approved such a provision. In April 2016, Indiana asked CMS to make the lock-out officially part of HIP 2.0, but in August 2016, CMS denied the request. However, the allows Indiana to implement the eligibility lock-out period for Medicaid expansion enrollees who fail to complete their eligibility redeterminations, as long as the state ensures that there are exceptions for certain vulnerable populations and for mitigating circumstances.
The interim report on the access to care survey indicated that while 52% of HIP Plus enrollees did not struggle to pay their premiums, 16% always worried about the affordability of HIP Plus premiums, while 29% worried about affordability usually or sometimes. Enrollees prefer HIP Plus , but the inclusion of premiums adds an element of economic uncertainty that doesnt exist in states where Medicaid was expanded without deviation from the ACAs original plan.
About Blue Cross Blue Shield Association
The Blue Cross and Blue Shield Association is a national federation of 34 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. BCBSA provides health care insights through The Health of America Report series and the national BCBS Health Indexsm. For more information on BCBSA and its member companies, please visit BCBS.com. We also encourage you to connect with us on , check out our videos on and follow us on .
The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.
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What Is Fast Track
Fast Track is a payment option that allows eligible Hoosiers to expedite the start of their coverage in the HIP Plus program. Fast Track allows you to make a $10 payment while your application is being processed. The $10 payment goes toward your first POWER account contribution. If you make a Fast Track payment and are eligible for HIP, your HIP Plus coverage will begin the first of the month in which you made your Fast Track payment.
What If My Power Account Contribution Is Not $10
If you are found eligible for HIP and you make your $10 Fast Track payment, this payment will be applied toward your POWER account contribution. Your monthly POWER Account contribution will be based on your income. This may be more or less than $10 per month. If your POWER account contribution amount is less than $10 per month, your $10 payment will be applied to your initial coverage month with the remaining amount applied to future months.
For example if your POWER account contribution is $4, then your first two months of coverage will be paid in full, you will owe a balance of $2 in the third month, and then $4 for every following month to maintain HIP Plus enrollment. If your POWER account contribution is more than $10, then you will owe the balance in the first coverage month. For example if your POWER account is $15, then your $10 payment will be applied to your first months coverage. You will owe an additional $5 for that month of coverage and $15 for each following month.
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