Do You Have A Question Comment Or Suggestion
Wellcare Medicare Duals Special Needs Plans1-833-444-9089 October 1 – March 31: MondaySunday, 8 a.m. to 8 p.m.April 1 – September 30: MondayFriday, 8 a.m. to 8 p.m.
Prospective Medicare Members
Monday – Sunday, 8 a.m. to 8 p.m.
Wellcare Medicare Duals Special Needs Plans1-866-527-0056 Monday – Sunday, 8 a.m. to 8 p.m.
Current Prescription Drug Plan Members
Wellcare Classic, Value Script and Medicare Rx Value Plus1-888-550-5252 October 1 – March 31: Monday – Sunday, 8 a.m. to 8 p.m.April 1 – September 30: Monday – Friday, 8 a.m. to 8 p.m.
Prospective Prescription Drug Plan Members
Wellcare Classic, Value Script and Medicare Rx Value Plus1-888-293-5151 Monday – Sunday, 8 a.m. to 8 p.m.
Medicare PDP Providers
Unitedhealthcare Senior Care Options Plan
UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our SCO program.
When To Contact Your State Medicaid Agency
In order to assist you in getting a timely response, please contact your State Medicaid Agency for any questions on the following:
If you need assistance in any of the areas noted, you will need to contact the agency for Medicaid/CHIP in your state of residence or the state you have questions about in order to receive assistance. Please contact your state for all state-related Medicaid questions.
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Before Your Child Is Born
Unitedhealthcare Dual Complete Plans
Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call TTY 711, or use your preferred relay service for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.
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How To Check Your Application Status
If you recently applied for Medicaid but havent heard anything back yet, it might be helpful to check your application status. You can check your status online by visiting the Missouri Department of Social Services website at mydss.mo.gov and clicking Check Your Status. After entering your information, if the screen reads no information available, it is likely that your application has not yet been approved or processed. However, if your screen shows active coverage with a start date listed, then you have officially been approved for Medicaid.
What Is Missouri Medicaid Mailing Address
Missouri Medicaid mailing address where you can send official mail, documents and application forms to Missouri Medicaid is:
Missouri Medicaid Jefferson CityMissouri 65109
This Missouri-Agencies.com website, is a leading professional hub that provide the most up to date information for Missouri Medicaid to assist users with any medicaid related matters.
Our team is scanning for new information published about Missouri Medicaid. We verify it to ensure the new information is published quickly, providing you with the best Missouri Medicaid details, data, locations, addresses, phone numbers and additional information.
Found any new details, phone numbers or other updates for Missouri Medicaid or any medicaid? Please send whatever you found to us using the contact us page or the comments form below. The new details or information for Missouri Medicaid, will be verified and publish for free, for the benefit of all users and we will send you a thank you and appreciation note.
We have made it our main mission and responsibility to ensure all the information for Missouri Medicaid is accurate before we publish it on the website for the benefits of all users.
Missouri-Agencies.com is a leading website hub which is not affiliated with Missouri Medicaid or any federal or state department, agency, office, board, bureau, unit, or commission.
Additional Medicaid List
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How To Talk To A Live Person In Missouri Medicaid Customer Service
If you need to speak to a live customer service representative in Missouri Medicaid you need to dial 1-573-751-3425. To speak with a live agent, you need to press 5 and stay on the line .
Alternatively you can use the following other options available in the customer service phone menu:
- If you need a new Medicaid card or if you were trying to enroll or check on your application, or if you need to cancel your Medicaid press 1.
- If you are a provider of services press 2.
- If you are calling about your Medicaid benefits, your Medicaid card number or if you were a caseworker calling about your clients Medicaid benefits or Medicaid card number press 3.
- If you are calling for the Cost Recovery Unit or what a question about a lien or an estate press 4.
- For all other questions press 5 .
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Unitedhealthcare Connected General Benefit Disclaimer
This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected® Member Services or read the UnitedHealthcare Connected® Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.
You can get this document for free in other formats, such as large print, braille, or audio. Call Member Services, 8 a.m. – 8 p.m., local time, Monday – Friday . The call is free.
You can call Member Services and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future.
Language Line is available for all in-network providers.
Puede obtener este documento de forma gratuita en otros formatos, como letra de imprenta grande, braille o audio. Llame al Servicios para los miembros, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes correo de voz disponible las 24 horas del día,/los 7 días de la semana). La llamada es gratuita.
Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustaría recibir documentos en español, en letra de imprenta grande, braille o audio, ahora y en el futuro.
Missed Or Canceled Appointments
When members do not show up for a scheduled appointment, it creates an unused appointment slot that could have been used for another member. It is very important to keep appointments and call the provider in advance if you cannot make it to a scheduled appointment. Medicaid providers cannot bill a member for no-show/missed appointments. However, a provider may discharge a member from their practice after so many no-show/missed appointments. The provider must have the same policy for Medicaid members as non-Medicaid members, and must notify Medicaid members that the policy exists.
For a full list of member rights and responsibilities, see the Member Rights and Responsibilities Section of the Member Guide
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Unitedhealthcare Connected For Mycare Ohio
UnitedHealthcare Connected® for MyCare Ohio is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. If you have any problem reading or understanding this or any other UnitedHealthcare Connected® for MyCare Ohio information, please contact our Member Services at from 7 a.m. to 8 p.m. Monday through Friday for help at no cost to you.
Si tiene problemas para leer o comprender esta o cualquier otra documentación de UnitedHealthcare Connected® de MyCare Ohio , comuníquese con nuestro Departamento de Servicio al Cliente para obtener información adicional sin costo para usted al de lunes a viernes de 7 a.m. a 8 p.m. .
This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays, and restrictions may apply. For more information, call UnitedHealthcare Connected Member Services or read the UnitedHealthcare Connected Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.
Missouri Medicaid Customer Service Phones
- Missouri Medicaid customer service phone number is 1-573-751-3425. Live customer service representatives from Missouri Medicaid are available 24 hours a day seven days a week.
- To Report change of address/situation or other questions you need to dial 1-855-373-4636.
- To Ask questions about your current MO HealthNet services you need to dial 1-800-392-2161.
- For Assistance with online applications you need to dial 1-855-373-9994.
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Submit Your Questions Online
For general questions or comments for the Family and Social Services Administration, please contact us using the web form below. Please also use the form below if you have a complaint about web accessibility or print communications in accessible formats. Please be as specific as you can to help us understand your needs. If you would like to receive a response, please make sure you provide your email address or other appropriate contact information.
Submit out of state requests to
PLEASE DO NOT USE THIS FORM TO REPORT CHANGES RELATED TO YOUR CASE.800-403-0864
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After Your Child Is Born
*Healthy Families may provide car seats, portable cribs, diapers/wipes, books, or other health, safety, and developmental items to our participants.
Your home visitor will be there to listen, help you find answers to your questions, and to support you in being the kind of parent you want to be!
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Who Can Be Covered By Medicaid
Most Missourians who get MO HealthNet coverage are people with low incomes, 65 or older, blind or disabled, or children from families with low incomes. If you qualify, depends on how much money you make and how many people are in your family. Medicaid in Missouri expanded in 2021, so even if you didnt qualify before, you might now.
What Is Missouri Medicaid Website
You can access Missouri Medicaid website for any medicaid related matters including latest updates, regulation, certificates, licenses, license search, verification, safety, and more by .
Do you need any assistance with Missouri Medicaid or any other state medicaid? We are here to assist you for free. Please write us using the comments form or the contact us page and we will do the leg work for you.
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Key Contacts And Important Phone Numbers
Sunshine Health provides a 24-hour help line to respond to requests for prior authorization. In addition, Sunshine Health staff is available from 8 a.m. to 8 p.m. Monday through Friday to answer provider questions and respond to provider complaints, emergencies and notifications.
After regular business hours the provider services line is answered by an automated system with the capability to provide callers with information about operating hours and instructions about how to verify enrollment for a member with an emergency or urgent medical condition. The requirement that Sunshine Health provides information to providers about how to verify enrollment shall not be construed to mean that the provider must obtain verification before providing emergency services and care.
The following are key services for which you may have a question and the phone number for that service:
- To contact a Provider Services representative, call 1-844-477-8313.
- For questions on medical or behavioral health authorizations, call 1-844-477-8313.
- For questions on the formulary or a drug that is provided through a retail pharmacy call, 1-800-311-0539.
- For questions on specialty drugs, call 1-866-796-0530.
- For questions on advanced imaging, call 1-877-807-2363.
- For questions on arranging covered transportation for our members, call 1-866-381-4853.
