Star Medicaid Customer Service Number

Date:

Evv Training Modules Now Available

Star Plus – Medicare Medicaid

The Texas Health and Human Services Commission has developed an EVV toolkit to help with the expansion of EVV due to the 21st Century Cures Acts. All training toolkits can be found on Blue Cross and Blue Shield of Texas EVV web page. Training offers basic information, FAQs and tips. More training will be rolled out in 2019.

Unitedhealthcare Dual Complete Plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call TTY 711, or use your preferred relay service for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

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  • For Human Resources-related inquiries, contact:
  • For Accounts Payable-related inquiries, contact:

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Unitedhealthcare Connected For Mycare Ohio

UnitedHealthcare Connected® for MyCare Ohio is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. If you have any problem reading or understanding this or any other UnitedHealthcare Connected® for MyCare Ohio information, please contact our Member Services at from 7 a.m. to 8 p.m. Monday through Friday for help at no cost to you.

Si tiene problemas para leer o comprender esta o cualquier otra documentación de UnitedHealthcare Connected® de MyCare Ohio , comuníquese con nuestro Departamento de Servicio al Cliente para obtener información adicional sin costo para usted al de lunes a viernes de 7 a.m. a 8 p.m. .

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays, and restrictions may apply. For more information, call UnitedHealthcare Connected Member Services or read the UnitedHealthcare Connected Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.

Contact Us Online Form

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The Contact Us form will send your message to Superior HealthPlan as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with Superior through email, you accept the risks associated thereof. Superior does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your protected health information , please send us a message through the Secure Member Portal or Provider Portal, or you can call us at the Member Services number on the back of your Superior ID card to speak directly to a customer service representative.

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Unitedhealthcare Connected General Benefit Disclaimer

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected® Member Services or read the UnitedHealthcare Connected® Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.

You can get this document for free in other formats, such as large print, braille, or audio. Call Member Services, 8 a.m. – 8 p.m., local time, Monday – Friday . The call is free.

You can call Member Services and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future.

Language Line is available for all in-network providers.

Puede obtener este documento de forma gratuita en otros formatos, como letra de imprenta grande, braille o audio. Llame al Servicios para los miembros, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes correo de voz disponible las 24 horas del día,/los 7 días de la semana). La llamada es gratuita.

Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustaría recibir documentos en español, en letra de imprenta grande, braille o audio, ahora y en el futuro.

Who Can Be In Star+plus

To get services through STAR+PLUS you must: be approved for Medicaid, be one or more of the following:

  • Age 21 or older, getting Supplemental Security Income benefits, and able to get Medicaid due to low income.
  • Not getting SSI and able to get STAR+PLUS Home and Community-Based Services.
  • Age 21 or older, getting Medicaid through what are called “Social Security Exclusion programs” and meet program rules for income and asset levels.
  • Age 21 or over residing in a nursing home and receiving Medicaid while in the nursing home.
  • In the Medicaid for Breast and Cervical Cancer program.

The following people can’t be in the STAR+PLUS program:

  • People over 21 who get Medicaid 1915 waiver services or who live in community homes for people with Intellectual Developmental Disabilities , and get Medicare.
  • People who are not able to get full Medicaid benefits, such as Frail Elderly program members, Qualified Medicare Beneficiaries, Specified Low-Income Medicare Beneficiaries, Qualified Disabled Working Individuals and illegal immigrants.
  • People who aren’t able to get Medicaid.
  • Children in state foster care.
  • Age 20 or younger and not in the Medicaid for Breast and Cervical Cancer program.

Important notes for those covered by Medicare:

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Uhc Community Plan Of Ohio Uses Medical Service Company For Respiratory Supplies

Ohio Medicaid members must order respiratory supplies from one vendor. The vendor is Medical Service Company. To get supplies contact the Medical Service Company team:

Medical Service Company Dedicated Intake Team

Hours from 8:30 am to 5:00 pm Monday – Friday

Note: Ohio Medicare Dual SNP and MyCare are excluded. Members under the age of 7 are excluded. Please use the online directory to find a supplier.

Star Medicaid Managed Care Program

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Most people who have Medicaid in Texas get their coverage through the STAR managed care program. STAR covers low-income children, pregnant women and families. STAR members get their services through health plans they choose.

If you’re new to STAR, you’ll choose a health plan from the ones available in your service area . Learn more about how to choose or change your health plan.

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About Richmond Hill Medical Office

Located between Kew Gardens and Ozone Park, the Richmond Hill Medical Office provides primary and specialty care services to several different neighborhoods in central Queens. Make it your home for health and get to know a Care Team dedicated to the health of you and your loved ones.

Nearby Subways: A, J, Z, E, F

Nearby Buses: Q41, Q8

Other Care, Services, and Hours at this Office

Mondays 6-8pm are for Pediatric care only.

  • Radiology

    Radiology services are provided by Lenox Hill Radiology.

    This service is not provided by ACPNY it is co-located with our medical office for patient convenience.

  • Radiology

    Radiology services are provided by Lenox Hill Radiology.

    This service is not provided by ACPNY it is co-located with our medical office for patient convenience.

    Member Services Contact Information

    Our members are our number one priority. You can count on our helpful, bilingual staff to listen to your concerns and assist you to get the quality health care you and your child deserves. Interpretive services are available and we can provide any information in English and Spanish.

    Member Hotline Hours: 8 a.m. 5 p.m. , Monday Friday

    Member Hotline Hours: 8 a.m-5 p.m , Monday-Friday . Members may contact Member Services after hours and on weekends and leave a message. A Member Services Representative will return your call within one business day. You can also call the Nurse Hotline if you have a medical need that is not an emergency.

    Driscoll Health Plan

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    Unitedhealthcare Senior Care Options Plan

    UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our SCO program.

    Acpny Providers At This Location

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    Accepted Insurance Plans

    Hours at Richmond Hill Medical Office

    Online scheduling is not available. Please call

    Accepted Insurance Plans

    Hours at Richmond Hill Medical Office

    Online scheduling is not available. Please call

    Accepted Insurance Plans

    Hours at Richmond Hill Medical Office

    Online scheduling is not available. Please call

    Accepted Insurance Plans

    Hours at Richmond Hill Medical Office

    Online scheduling is not available. Please call

    Accepted Insurance Plans

    Accepted Insurance Plans

    Hours at Richmond Hill Medical Office

    Online scheduling is not available. Please call

    Accepted Insurance Plans

    Hours at Richmond Hill Medical Office

    Online scheduling is not available. Please call

    Accepted Insurance Plans

    Hours at Richmond Hill Medical Office

    Online scheduling is not available. Please call

    Accepted Insurance Plans

    Hours at Richmond Hill Medical Office

    Online scheduling is not available. Please call

    Accepted Insurance Plans

    Hours at Richmond Hill Medical Office

    Online scheduling is not available. Please call

    As it relates to the COVID-19 infection, are you completing an isolation or quarantine period or awaiting COVID-19 test results? You may schedule your in-office vaccination appointment after the release from isolation / quarantine period or once you have received negative COVID-19 results.

    Have you been in close contact with anyone with laboratory confirmed COVID-19 in the last 10 days?

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    Referrals From Your Pcp

    Your PCP can handle most routine health care needs. If you need to see a network specialist or other network provider, you may need to get a referral from your PCP. Your PCP will make a referral based on your health situation. They may or may not refer you to a particular specialist in this directory who you want to see. Generally, your PCP will provide follow-up care, as needed. Please see the Evidence of Coverage for information about access to specialists. This directory provides a list of skilled nursing facilities for all networks. Contact your PCP for a referral to a network skilled nursing facility. The “network providers” listed in this directory have agreed to provide you with your health care coverage. However, some services may require a referral. If you have been going to one network provider, you are not required to continue going to that same provider. Check your Evidence of Coverage to make sure your plan includes additional benefits or that you’ve signed up for optional supplemental riders before making appointments for dental, vision or hearing services.

    If you dont have your copy of the Provider Directory, you can request a copy from Customer Service.

    Have You Updated Your Provider Information

    Visit the BCBSTX provider website to update any changes to your address, telephone number, group affiliation, and/or any other material facts via the Provider Data Update Notification form. Also, update your information with Texas Medicaid & Healthcare Partnership via their Provider Information Change form.

    Read Also: Medicaid Change Plan Phone Number

    What Is Star

    State of Texas Access Reform is no cost health care insurance for low income families. All members must qualify based on income. The STAR plan is for children, pregnant women, newborns and adults. Members will have health care for 12 months. Members must re-enroll every 12 months for coverage to continue.

    • Hospital care at local hospitals
    • Help with transportation to your doctor

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