Medicaid Transportation Michigan Phone Number

Aetna Better Health Contact Information

We have made it easy for you to contact us regarding your questions or concerns. Listed below are important addresses and phone numbers.

How Can I Get Transportation To My Doctor’s Appointments

If you do not have a ride to get medical care and services, UnitedHealthcare Community Plan may provide FREE transportation for you. If there is a bus service near you, you may be asked to use it unless there is a medical reason you can not do so. If you have any special needs, like a special lift or wheelchair van, just tell them when you call to set up your ride. It is best to call 4 days in advance for routine transportation. If you need an ugrent ride to your doctor or Urgent Care Center sooner than the Four day advance notice, call us and we will help you. To set up your ride, call .

If you have an injury or sudden illness, call your PCP and follow the instructions you are given. If you have an emergency condition, go directly to the nearest emergency room.

This Plan Is Available In The Following Counties:

Alcona,Allegan,Alpena,Antrim,Arenac,Barry,Bay,Benzie,Berrien,Branch,Calhoun,Cass,Charlevoix,Cheboygan,Clare,Crawford,Emmet,Genesee,Gladwin,Grand Traverse,Gratiot,Hillsdale,Huron,Ionia,Iosco,Isabella,Jackson,Kalamazoo,Kalkaska,Kent,Lake,Lapeer,Leelanau,Lenawee,Livingston,Macomb,Manistee,Mason,Mecosta,Midland,Missaukee,Monroe,Montcalm,Montmorency,Muskegon,Newaygo,Oakland,Oceana,Ogemaw,Osceola,Oscoda,Otsego,Ottawa,Presque Isle,Roscommon,Saginaw,Sanilac,Shiawassee,St. Clair,St. Joseph,Tuscola,Van Buren,Washtenaw,Wayne,andWexford.

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How Can I Get My Prescriptions Filled

When your UnitedHealthcare Community Plan doctor gives you a prescription, take it to any UnitedHealthcare Community Plan pharmacy and show them your UnitedHealthcare Community Plan ID card. You can even get many over-the-counter , medicines when it is medically necessary and your doctor writes a prescription for you.

For Members Living In All Other Counties

You may only use our transportation services to get to and from appointments or to pick up medicine and supplies covered by this plan.

Appointments for a ride can be scheduled up to two weeks in advance but must be made at least three business days before your scheduled appointment.

Call from 8:30 a.m. to 5 p.m. Monday through Thursday or 9 a.m. to 5 p.m. onFriday. Select option 2, enter your ID followed by #, then press 2 for transportation.

Learn more by downloading the transportation request instructions:

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Unitedhealthcare Dual Complete Plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call TTY 711, or use your preferred relay service for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

When You Call Us We Will Ask:

• Do you have a car?
• If yes, can it be used?
• Can a relative, friend or neighbor take you?
• How have you gotten to your doctor appointments before?
• Can you get there the same way this time?

If there is public transportation near you, you may be asked to use it. You will also be asked if you have any special needs that would stop you from using public transportation or affect the kind of ride we arrange.

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Need A Ride We Can Help With Transportation Services Or Mileage Reimbursement

Call us at . We’ll help you get a ride to your medical appointments or to pick up medicine and supplies covered by this plan. We can help if you do not have a way to get to and from:

• A pharmacy to get your covered medicine
• Other covered services, like physical therapy

Make your appointment first. Then call us to set up a ride. For care that is not an emergency, please ask for a ride at least three days before, but no sooner than two weeks before, your appointment date.

Does Unitedhealthcare Community Plan Cover Glasses And How Much Do You Cover

You do not need to be sent by your PCP for FREE routine eye services. Eye exams, designer type frames and prescription lenses are covered when you see a UnitedHealthcare Community Plan -VSP vision provider. Routine eye exams, certain frames and lenses are covered every 24 months. Replacement frames and lenses are covered once every 12 months for adults and twice every 12 months for children.

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Unitedhealthcare Senior Care Options Plan

UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our SCO program.

How Can I Find A Specialist

Your PCP will help you find a UnitedHealthcare Community Plan Specialist if you need one. Our Customer Service Department can also help you find a UnitedHealthcare Community Plan Specialist or you can look at our Provider Directory on this web-site. You still need to work with your PCP to set up the care.

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Unitedhealthcare Connected For Mycare Ohio

UnitedHealthcare Connected® for MyCare Ohio is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. If you have any problem reading or understanding this or any other UnitedHealthcare Connected® for MyCare Ohio information, please contact our Member Services at from 7 a.m. to 8 p.m. Monday through Friday for help at no cost to you.

Si tiene problemas para leer o comprender esta o cualquier otra documentación de UnitedHealthcare Connected® de MyCare Ohio , comuníquese con nuestro Departamento de Servicio al Cliente para obtener información adicional sin costo para usted al de lunes a viernes de 7 a.m. a 8 p.m. .

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays, and restrictions may apply. For more information, call UnitedHealthcare Connected Member Services or read the UnitedHealthcare Connected Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.

How Do I Get Information On My Doctor’s Professional Qualifications And Whether He/she Has Been The Subject Of Any Disciplinary Action

UnitedHealthcare Community Plan checks the qualifications of all the doctors in our network through a state approved credentialing process. Disciplinary information is available by submitting a Freedom Of Information Act request to the State of Michigan. They can tell you if any action has been taken against a doctor’s license.

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I Just Received My Medicaid Card Why Do I Need Unitedhealthcare Community Plan Card

When you enroll with UnitedHealthcare Community Plan, we will send you an ID card too. Take both cards with you when you need medical care. With UnitedHealthcare Community Plan, you are part of an HMO. That means you choose a Primary Care Provider who will help you get all the medical care you need.

Modivcare Formerly Logisticare Medicaid Transportation

1-866-569-190226877 Northwestern Hwy., Suite 211Southfield, MI 48037

Provides transportation to medical appointments for eligible Medicaid beneficiaries who reside in Oakland, Macomb and Wayne counties. Must have a Medicaid ID to book transportation. Transportation is available 7 days a week. Reservations can be made via the website or by calling 1-866-569-1902 Mon-Fri, 8:00am 5:00pm. Deaf or hearing impaired callers may call 1-866-288-3133 to reserve rides. If you are uncertain if you are a Medicaid beneficiary, call Michigan Enrolls at 1-888-367-6557 for verification and benefits information.

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Unitedhealthcare Connected General Benefit Disclaimer

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected® Member Services or read the UnitedHealthcare Connected® Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.

You can get this document for free in other formats, such as large print, braille, or audio. Call Member Services, 8 a.m. – 8 p.m., local time, Monday – Friday . The call is free.

You can call Member Services and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future.

Language Line is available for all in-network providers.

Puede obtener este documento de forma gratuita en otros formatos, como letra de imprenta grande, braille o audio. Llame al Servicios para los miembros, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes correo de voz disponible las 24 horas del día,/los 7 días de la semana). La llamada es gratuita.

Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustaría recibir documentos en español, en letra de imprenta grande, braille o audio, ahora y en el futuro.

See What Unitedhealthcare Has To Offer

Its your health. Its your choice.

Everyone deserves affordable health care, including you.

That includes working adults, people with disabilities, pregnant women, and children. If thats you, check out UnitedHealthcare Community Plan Medicaid.

We have the Medicaid benefits and extras that can make a real difference in your life. All at no cost to you.

• Find a doctor you trust in our network
• Unlimited doctor visits for everyone
• Prescription and over-the-counter medications
• Unlimited transportation to and from health care visits
• Dental benefits for pregnant women and healthy Michigan plan members

Sometimes, you might need a little extra help. Get extras not covered by Medicaid.

• Earn rewards for keeping you and your baby healthy
• You may qualify to earn gift cards for getting medical care on time
• Designer-style frames and replacement frames for children
• Community health workers helping your family find resources such as food where you live

We also offer resources to help you make the most of your plan, including:

• Member services
• Behavioral health Programs and resources to help you feel better
• Support services for moms and babies
• Information and tools designed to make it easier to use your benefits

Helping you live a healthier life. We are here for you, Michigan. Remember to choose UnitedHealthcare Community Plan. And get the plan that gets you more.

To learn more about UnitedHealthcare Community Plan, visit UHCCommunityPlan dot com forward slash MI.

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Wellhop For Mom & Baby

Connect with other expectant moms. Get support and information during your pregnancy and after you deliver. This program is part of your health plan and there is no extra cost to you.

Heres how it works:

• Join video conversations every other week with women who have similar due dates and a group leader.
• Chat and share experiences with moms from your group on the Wellhop app or website.
• Visit the Wellhop library. Youll find articles, videos and more.

Do I Have Dental Coverage Through Unitedhealthcare Community Plan

The State of Michigan Medicaid program covers dental services, not UnitedHealthcare Community Plan. You can go to any dentist that accepts Medicaid and present your gree mihealth card. For more details, talk to your caseworker about how to get dental services or call .

The Michigan Department of Health and Human Services has dental information on their website. There is a search tool for finding dental care for children.

You can also search for a Medicaid dentist at https://medicaiddentistry.com/michigan.html

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Transportation Services Through Medicaid Health Plans

Each health plan has a different time frame to set up transportation services. Below are the contact numbers and guidelines for seeking transportation to medical appointments. Details are subject to change, so please contact the transportation line or your health plan directly for details.

• Blue Cross Complete: 1-888-803-4947
• McLaren Health Plan Customer Service: 1-888-327-0671
• Meridian 1-888-616-4842

How You Qualify

Michigan offers several medical assistance programs. Each program covers different groups of people and each program has different eligibility requirements. When you apply for a program, your age, income, financial resources, and other information will be used to determine if you are eligible. You must also meet the financial and non-financial eligibility conditions for that program.

UnitedHealthcare will work with and follow all guidance and protocols provided by the U.S. Centers for Disease Control and Prevention , and state and local public health departments that are appropriate for our members. Please review the UnitedHealthcare Coronavirus FAQ. To learn more about COVID-19, go to CDC.gov.

Michigan Department of Health and Human Services has provided the following links to keep public informed about the COVID-19 vaccine. Please bookmark these pages for the most up to date information.

• Vaccine Infographic:
• Information on mRNA vaccines:

UnitedHealthcare provides coverage of OTC COVID-19 Home Tests without a prescription at our network pharmacies. Please speak to your pharmacist for assistance.

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