/7 Access To Telemedicine With Teladoc*
Talk to a doctor any timefor a $0 copay. Connect with board-certified doctors through video chat or phone for prescriptions, help diagnosing and treating non-emergency conditions, and more. Access to dermatologists is also available.
*Telemedicine isnt a replacement for your Primary Care Provider . Your PCP should always be your first choice for care .
See better with Healthfirst Vision Benefits
What If I Move
Call us and tell us your new address as soon as you move. CHP+ sends letters to families letting them know about their benefits, so it is very important that we have a correct address. If you move out of state, you no longer qualify for CHP+ benefits. To find programs in other states, visit insurekidsnow.gov.
How Do I Renew Chp+ Coverage
- Children enrolled in CHP+ must reapply every year. CHP+ will send you a packet about 3 months before your child’s coverage ends. Complete this and return it to CHP+ as soon as possible. If you do not receive a renewal packet, call CHP+ Customer Service at 359-1991 to ask for one.
- Clients who have an active PEAK account will also have the ability to pay enrollment fees and update their information at any time.
- Pregnant women enrolled in the CHP+ Prenatal Care Program cannot renew coverage after their pregnancy ends. If you do become pregnant again, however, you can apply again.
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Chp+ Managed Care Organizations
CHP+ members are enrolled into a Managed Care Organization . An MCO is a group of doctors, clinics, hospitals, pharmacies, and other providers who work together to help meet your health care needs. Each CHP+ MCO uses its own group of hospitals, pharmacies and doctors for the counties it serves.
There are five CHP+ MCOs in Colorado: Colorado Access, Kaiser Permanente, Rocky Mountain Health Plans, Friday Health Plans, and Denver Health. The county you live in will determine which MCO you or your child enrolls with. If more than one MCO is available in your county, a health plan will be selected for you, but you can change MCOs for up to 90 days after you qualify for CHP+.
If you have any questions, please contact your MCO or visit their website:
- Colorado Access -Customer Service 214-1101 – coaccess.com
- Friday Health Plans -Customer Service 589-3696 or 475-8466 – fridayhealthplans.com
- Denver Health Medical Plan -Customer Service 700-8140 – denverhealthmedicalplan.org
- Kaiser Permanente -Customer Service 338-3800 – kaiserpermanente.org
- Rocky Mountain MCO – Customer Service 346-4643 – rmhp.org
Dental Care That Keeps You Smiling
Healthfirst believes that providing you with good dental care is important to your overall healthcare. Covered services include regular and routine dental services such as preventive dental checkups, cleanings, X-rays, fillings, and other services to check for any changes or abnormalities that may require treatment and/or follow-up care for you. You do not need a referral from your PCP to see a dentist.
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See Better With Healthfirst Vision Benefits
Taking care of your eyes doesnt just mean having clear vision. An annual eye exam can help detect a number of health risks, such as diabetes, thyroid disease, high blood pressure, and other conditions. Healthfirst has made it easy for our members to take advantage of this often overlooked preventive service by providing access to comprehensive vision care.
Dental Care That Keeps You Smiling
Contact A Licensed Sales Representative:
The Open Enrollment Period for Individual and Family plans is November 1 through January 15. The Open Enrollment Period for Medicare coverage will run from October 15th to December 7th for coverage beginning January 1st of the following year.
For assistance with Individual and Family plans, speak to a licensed sales representative by calling weekdays from 9 a.m. to 5 p.m. From November 1 to December 15, we’re available from 8 a.m. to 6 p.m.
For Medicare assistance, you may call Customer Service toll-free at weekdays from 8 a.m. to 8 p.m. and Saturdays from 8 a.m. to noon. From October 1-March 31, we’re available seven days a week from 8 a.m. to 8 p.m. You may also visit our website at myHFHP.org, visit our office Monday through Friday, 8 a.m. to 5 p.m. or write to us at 6450 US Highway 1, Rockledge, FL 32955.
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What Is Gethuman’s Relationship To Health First Health Plans
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Health First Health Plans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our SafeLink Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Target Phone Number page. We’ve created these shortcuts and apps to try to help customers like you navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like SafeLink or Target. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.
Health First Health Plans Contact Info
Health First Health Plans’s Best Toll
This is Health First Health Plans’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Health First Health Plans agent. This phone number is Health First Health Plans’s Best Phone Number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-716-7737 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Health First Health Plans first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via phone. In total, Health First Health Plans has 1 phone number. It’s not always clear what is the best way to talk to Health First Health Plans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
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Which Doctors Can I Visit
CHP+ works with Managed Care Organizations to provide health care to you or your child. Each MCO has their own network of doctors that you or your child can see on CHP+. The county you live in will determine which MCO you or your child enrolls with.
Your CHP+ MCO can help you find a doctor for you or your child.
What Does It Cost
CHP+ costs vary depending on your household size and income. CHP+ members may have to pay an annual enrollment fee. This fee is due within 30 days of your CHP+ approval. If the enrollment fee is not paid within the 30 days allowed then the family will be denied and will need to re-apply. Some CHP+ clients may also have to pay co-pays to their health care provider at the time of service. Prenatal women, American Indians and Alaskan Natives do not have to pay annual enrollment fees or co-pays.
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What If I Need Immediate Care
You may qualify for a program called Presumptive Eligibility . PE is a way for children and pregnant women to receive care right away without having to wait to see if you are eligible. To apply, you must visit a PE Site and they will do a quick review. If found eligible you will get enrolled for up to 60 days while you wait to see if you qualify. Find a PE Site in your area.
Contacting Health First Health Plans
While 800-716-7737 is Health First Health Plans’s best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Health First Health Plans please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we’ve gathered for Health First Health Plans.
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How Long Does Chp+ Coverage Last
- For children, CHP+ coverage begins the date the application is received at the CHP+ office, an Application Assistance Site, or a county office. Coverage lasts at least 12 months.
- For pregnant women, CHP+ Prenatal Care Program coverage begins the date the application is received at the CHP+ office, an Application Assistance Site, or a county office. Coverage will last for at least 60 days after your pregnancy ends.
How Do I Get Dental Benefits
DentaQuest provides dental benefits to all eligible and enrolled CHP+ child members and to pregnant women. These benefits include preventive and diagnostic services, restorative services, endodontic, periodontic, prosthodontic, oral surgery, and limited orthodontic services. There will be a maximum allowable of $1000.00 per member per calendar year . As with all CHP+ benefits, higher income families may be required to pay a small fee or co-payment when they receive services. CHP+ Prenatal women will not be charged co-payments for dental services. If you have any questions about CHP+ dental benefits call DentaQuest at 1-888-307-6561, TTY 711.
Please visit the DentaQuest Member Access page. After registration, you will be able to search for a dentist, check your benefits, and download your member ID card.
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When To Contact Your State Medicaid Agency
In order to assist you in getting a timely response, please contact your State Medicaid Agency for any questions on the following:
If you need assistance in any of the areas noted, you will need to contact the agency for Medicaid/CHIP in your state of residence or the state you have questions about in order to receive assistance. Please contact your state for all state-related Medicaid questions.
What If I Need Immediate Care For My Pregnancy
If you are pregnant, you may qualify for a program called Presumptive Eligibility . PE is a way for pregnant women to receive prenatal care right away without having to wait to see if you are eligible. To apply, you must visit a PE Site and they will do a quick review. If found eligible you will get enrolled for up to 60 days while you wait to see if you qualify. Find a PE Site in your area.
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Who Qualifies
- Women age 19 years or older
- Applicants with household income under 260% of the Federal Poverty Level . See the CHP+ Income Chart for details.
- Colorado residents
- Lawfully residing pregnant women with no five year waiting period
- Applicants not eligible for Health First Colorado
- Applicants who do not have other health insurance
