United Healthcare Medicaid Ohio Phone Number


Visiting The Medicaid Office

Star Plus – Medicare Medicaid

If you do not want to call the Medicaid office number and speak to a representative, you can go to the office. This is a helpful option if you would benefit from speaking to a program official in person. However, keep in mind that your Medicaid office may require you to schedule an appointment before you can meet with a representative. If this is true for your facility, call the office to schedule your meeting time.

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How Do I Contact Medicaid

Many people wonder, Is there a Medicaid office near me? However, once you locate a facility in your city or county, you may need to know how to contact that office. The representatives at your program will serve as your points of contact as you apply for and enroll in this insurance network. Therefore, no matter how long you have received Medicare benefits, you must know how to contact program officials.

Which Insurance Plans Are Accepted At Cleveland Clinic

Below is the list of plans that are accepted at Cleveland Clinic main campus, our family health centers and community hospitals in Northeast Ohio.

The list below is for reference purposes only and is subject to change. Not all plans within the companies listed are considered participating. Always check with your health plan to confirm that Cleveland Clinic is included.

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How To Contact Us

If you have questions about Unitedhealthcare Community Plan of Ohio, please call us. Our toll-free Member Services number is , TTY 711 or use your preferred relay service. We are open Monday through Friday, 7 am to 7 pm, local time.

Offices are closed for the following holidays: New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and the Day After Thanksgiving, plus Christmas Day


7 am to 7 pm, local time, Monday – Friday

Offices are closed for the following holidays: New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day

You can also write OhioRISE:

Aetna Better Health of Ohio

c/o OhioRISE Plan

7400 West Campus Rd, Suite 200

New Albany, OH 43054

Unitedhealthcare Dual Complete Plans

Group Number On Insurance Card United Healthcare Student Resources ...

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call TTY 711 for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

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Member Advisory Council And Connected Advisors

UnitedHealthcare Care Managers for Member’s Unique Needs

Every UnitedHealthcare MyCare Ohio member receives a personal representative. These Care Managers are licensed professionals providing education and coordination of UnitedHealthcare Connected® for MyCare Ohio benefits, tailored for each member’s unique needs.

to watch a video on how these Care Managers are helping current members.

We recently mailed you a letter that included some information on benefit changes. Some of the information did not pertain to members that only have their Medicaid covered benefits through our plan. Please disregard that letter. The letter also had an incorrect number for the Ohio Medicaid Hotline. The correct number for the Hotline is 1-800-324-8680. We are sorry for any confusion this may have caused you. Please view the Member Clarification Letter for additional information.

Use the documents below to learn more about each important health topic.

  • PDF 180.50KB – Last Updated: 11/12/2020

UnitedHealthcare Member Advisory Council and “Connected Advisors”

UnitedHealthcare Member Advisory Council and “Connected Advisors” is an advisory council to ensure that UnitedHealthcare actively engages consumers, families, advocacy groups, and other key stakeholders as partners in the program design and delivery system.

Who is involved?

They will advise and guide the UnitedHealthcare Community Plan of Ohio on:

How is it organized?

What will they do?

See What Unitedhealthcare Has To Offer

Its your health. Its your choice.

Everyone deserves affordable health care, including you.

Working adults, people with disabilities, pregnant women, and children who qualify for Medicaid should check out UnitedHealthcare Community Plan.

We have the Medicaid benefits and extras that can make a real difference in your life. All at no cost to you.

Find a doctor you trust in our network

  • Dental coverage
  • Transportation to and from doctor appointments
  • 24/7 NurseLine to answer your health questions
  • No copays

Sometimes, you might need a little extra help. Get extras not covered by Medicaid.

  • Earn rewards for keeping you and your baby healthy
  • Earn gift cards for getting preventive services
  • Doctor Chat chat with a doctor wherever you are
  • Wellhop for Mom & Baby

We also offer resources to help you make the most of your plan, including:

  • Member Services
  • Health education tools

Visit medicaid.ohio.gov for more information.

Helping you live a healthier life. We are here for you, OHIO. Remember to choose UnitedHealthcare Community Plan.

To learn more about UnitedHealthcare Senior Care Options, visit UHCCommunityPlan dot com forward slash OH.

Looking for the federal governments Medicaid website? Look here at Medicaid.gov.

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92for Information To Support Member Behavioral Health Services Including Depression Alcohol And Substance Abuse Disorders Visit Providerexpresscom

Unitedhealthcare phone number ohio. United healthcare of ohio in columbus, reviews by real people. Uhc members should call the number on the back of their id card, and. Please note the following fax number, addresses, and phone numbers to be used when seeking an appeal or pursuing a provider dispute related to service requests or claim denials for unitedhealthcare community plan members.

To apply for a position with unitedhealth group, visit our careers website. More information on eligibility and enrollment can be found on the ohio medicaid website, or by calling the medicaid hotline at 1. Ohio health plan support support by state.

United healthcare of ohio, inc is located at 9200 worthington rd, westerville, oh 43082. What you can do when calling this number: Pharmacy services phone number:

Email and include health care professional / facility name, contact name and phone number, npi, tin, and brief description of your inquiry including any reference numbers. View the benefits below to see all that it offers. Monday through friday for help at no cost to you.

Medica healthcare supplement united healthcare provider number. The company’s filing status is listed as dead and its file number is 1068459. To view the status of an application, visit the careers website , log into your profile and select the my jobpage tab.

Chiropractic, physical therapy, occupational therapy, and speech therapy providers contracted with optumhealth physical health, a unitedhealth group company

Mental Health And Substance Abuse Services

What Is Medicaid? | Medicaid Made Clear

Get help with personal problems that may affect your mental or physical health. These may include stress, depression, anxiety or drugs and alcohol abuse. Our services also include:

  • Therapy
  • Counseling
  • Medications

For some of these services prior approval is required. Please contact Member Services to learn more.

With our plan there are no copayments for covered services.

Members get:

  • Care from highly skilled and compassionate doctors.
  • Treatments at respected hospitals and clinics.
  • Home medical equipment and supplies to help them be their best.

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Unitedhealthcare Connected Benefit Disclaimer

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected® Member Services or read the UnitedHealthcare Connected® Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.

You can get this document for free in other formats, such as large print, braille, or audio. Call , TTY 711, 8 a.m. 8 p.m., local time, Monday Friday . The call is free.

You can call Member Services and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future.

Language Line is available for all in-network providers.

Puede obtener este documento de forma gratuita en otros formatos, como letra de imprenta grande, braille o audio. Llame al , TTY 711, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes correo de voz disponible las 24 horas del día,/los 7 días de la semana). La llamada es gratuita.

Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustaría recibir documentos en español, en letra de imprenta grande, braille o audio, ahora y en el futuro.

Los servicios Language Line están disponibles para todos los proveedores dentro de la red.

Questions We’re Ready To Help

Call UnitedHealthcare at:FED TFN

8 a.m. – 8 p.m., 7 days a week.*

*Alaska and Hawaii: 8 a.m. – 8 p.m. Monday – Friday,8 a.m. – 5 p.m. Saturday and Sunday

Already a member? Call the number on the back of your member ID card.



7 a.m. – 11 p.m. ET, Monday – Friday 9 a.m. – 5 p.m. ET, Saturday.

Already a member? Call the number on the back of your member ID card.


  • Are you a Plan Member?

    Go to the Member Site to Sign In or Register for an account.

  • This plan has been saved to your profile.

    A plan has been removed from your profile.

    No plans or drugs have been saved.

    Get plan information, forms and documents you may need now or in the future.

    Plan Types

    Tools to help you choose a plan

    Recommended Reading: Southern Nevada Medicaid Phone Number

    Health Care With Heart

    There is a reason more Ohioans choose CareSource for their Medicaid plan than all other plans combined. Its because CareSource is more than just quality health care. We care about you and your familys health and wellbeing. CareSource members get access to a large provider network, reward programs like Kids First and Babies First®, free rides to health care appointments, pharmacies and more. Plus, we never charge a copay for any medical or behavioral health service!

    Choose CareSource for your Ohio Medicaid health care plan and join over 1.2 million members who trust us with their health and well-being.

    Wellhop For Mom & Baby

    United Healthcare Transportation Number Illinois

    Connect with other expectant moms. Get support and information during your pregnancy and after you deliver. This program is part of your health plan and there is no extra cost to you.

    Heres how it works:

    • Join video conversations every other week with women who have similar due dates and a group leader.
    • Chat and share experiences with moms from your group on the Wellhop app or website.
    • Visit the Wellhop library. Youll find articles, videos and more.

    Recommended Reading: Medicaid Spend Down Ny 2020

    To Qualify For The Medicare Premium Assistance Program Applicants Must:

    • Be eligible for Medicare
    • Have or get a social security number and
    • Meet certain financial requirements

    When applying for MPAP, proof of income, resources, age or disability, citizenship and other health insurance is required. No face-to-face interview with the local county department of job and family services is necessary. Applicants can ask an authorized representative to apply on their behalf.

    Current News Bulletins And Alerts

    Ohio Medicaid: New OhioRISE care program for children and youth

    Introduction of the Ohio Rise Program introduced by Ohio Department of Medicaid on July 1, 2022. This Medicaid-managed care program¹ offers specialized behavioral health care for children and youth.

    Ohio Medicaid coverage of chiropractor evaluation and management services

    Medicaid: Changes to outpatient prior authorization process for non-oncology drugs

    Effective Aug. 1, 2022, Optum will manage prior authorization requests for non-oncology injectable medications that are covered on the medical benefit forUnitedHealthcare Community Plans.

    Ohio: Access resources that may help change the lives of your diabetes patients

    Introducing a new resource tool to support your work in caring for patients in Ohio with diabetes.

    Fall 2020: Electronic Visit Verification – Phase 3

    In the Fall of 2020, the Ohio Department of Medicaid will start implementation of Phase 3 of the Electronic Visit Verification system.

    Ohio Medicaid: New OhioRISE care program for children and youth

    Introduction of the Ohio Rise Program introduced by Ohio Department of Medicaid on July 1, 2022. This Medicaid-managed care program¹ offers specialized behavioral health care for children and youth.

    Ohio Medicaid coverage of chiropractor evaluation and management services

    Medicaid: Changes to outpatient prior authorization process for non-oncology drugs

    Ohio: Access resources that may help change the lives of your diabetes patients

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    Medicaid Managed Care Annual Open Enrollment

    Beginning September 17, 2021, Ohio Medicaid managed care members will be able to select their plan by calling the Ohio Medicaid Consumer Hotline at 1-800-324-8680 or utilizing the Ohio Medicaid Consumer Hotline Member Portal. You do not have to do anything if you want to keep your current Medicaid Managed Care Plan.

    Visit the Ohio Medicaid Consumer Hotline website for information.

    Questions about CareSource?

    Apply For Medicaid Only

    PECOS Enrollment Tutorial Initial Enrollment for an Individual Provider

    In some cases, you may want to apply to receive Medicaid without applying for cash or foodassistance. By visiting www.benefits.ohio.gov or calling 1-844-640-OHIO , you can apply forMedicaid only, without applying for cash or food assistance at the same time.To apply through the site, click Check your eligibility and follow the prompts.

    Recommended Reading: How To Apply For Medicaid In Houston

    Read Also: Apply For Medicaid Online Nys

    Healthy Weight Getting Exercise

    Losing weight does not have to be hard. Getting more exercise is one of the best ways. Try to get 60 minutes or more of exercise every day. It doesnt have to mean doing hard exercises or going to the gym every day. Just move your body. Here are some ideas:

    Move! Dancing to your favorite tunes can help you burn more than 300 calories an hour.

    American Disabilities Act Notice

    In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 , UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

    Also Check: How To Bill Medicaid For Mental Health Services

    Unitedhealthcare Senior Care Options Plan

    UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our SCO program.

    Contracting With The Ohiorise Plan

    Cleveland Clinic and CareSource sever ties  many Medicaid patients no ...

    Providers interested in contracting with Aetna to provide behavioral health services to children and youth enrolled in the OhioRISE program are encouraged to contact Aetna Better Health of Ohio. Providers can contact Aetna via the Provider Relations contact information listed below.

    OhioRISE Provider Relations Contact Information

    Dont Miss: Medicaid Brooklyn Ny Phone Number

    Recommended Reading: Medicaid Approved Home Health Care Agencies

    Helping People Is At The Heart Of All We Do

    All Ohioans deserve affordable health care, including you. We offer Medicaid plans to help Ohioans get healthy and stay healthy. We cover adults, people with disabilities, pregnant women, and children with our Ohio Medicaid plans.

    Get a plan that gives you more. UnitedHealthcare has a large provider network in Ohio. That gives you more options to choose the right doctors and specialists to fit your health care needs. We also offer more services and extras, which can make a real difference in your life.


    • If you have not, schedule your 2021 annual well visit. Checkups arent just for kids. Get off to a good start this year by scheduling an appointment with your primary care provider . All the members of your family should see their PCP once a year for a well visit. You will get any tests or shots that are needed. Your PCP can look for problems that often dont have symptoms. Tell them about any health concerns you have. Ask questions. Together, you can make a plan and take charge of your health.
    • Need a new PCP? We can help you find a provider who is a good fit for you. Visit myuhc.com/CommunityPlan or call Member Services toll-free at 1-800-895-2017, TTY 711.

    What Is Gethuman’s Relationship To United Healthcare

    In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like United Healthcare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.

    United Healthcare Contact Info

    You May Like: Medicaid Customer Service Number Va

    What Is Medicaid And What Does It Cover

    Medicaid is a way to get health care at a lower cost or sometimes at no cost to you. Medicaid typically covers children, pregnant women, elderly adults and people with disabilities and eligible low-income adults.

    Medicaid health plans cover things like:

    • Hospital stays
    • Shots for children
    • Tests and x-rays

    Medicaid is managed by each state, so the eligibility requirements can change from state to state. Your state may even have its own name for its Medicaid program. You can learn more by viewing frequently asked questions about Medicaid.


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