How To Get A Medicaid Card Replacement


How To Get A Medicare Replacement Card Online: Step

How to Get a Replacement Medicare Card Online

Losing a Medicare card can be extremely stressful. You might not know whether someone stole the card or whether you or your loved one simply misplaced it.

Even if you think your Medicare card might still be somewhere in your home, its a good idea to begin the replacement process. If you think your card may have been stolen, you should also take steps to protect yourself from identity theft and fraud.

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If you lost your Medicare card, or youre helping a loved one who did, the steps below will help you through the card replacement process.

How Can I Report Medicaid Fraud

If you suspect a person or a doctor, clinic, hospital, home health service or any other kind of medical provider is committing Medicaid fraud or abuse, report it.

  • Call toll-free 1.800.488.2917 or 1-877-455-9955 for Provider Fraud complaints.
  • Call toll-free 1.888.342.6207 for Recipient Fraud complaints.
  • Medi-Cal beneficiaries must provide health care providers with a benefits identification card at the time of service as proof of coverage. If your card is damaged, stolen, or misplaced, request a new one from your county social services office as soon as possible to avoid billing issues.

    Replacement Process

    Call your caseworker or your local California Health and Human Services Agency office as soon as you realize your Medi-Cal card is missing. You also can visit the office in person. Once your provide your name, address, date of birth, Social Security number, and other identity-confirming information, the representative will disable the lost card and issue a new one by mail. The amount of time it takes to receive your card depends on the county, but the wait generally is less than 30 days.


    • The California Health and Human Services Agency requires beneficiaries to report all stolen benefit identification cards to the police to prevent their use for fraudulent purposes.

    Deactivating the Old Card

    Interim Use of Benefits


    Who Is Peach State Health Plan

    Peach State Health Plan is a health plan participating in Georgia Families® . It is a managed care program for Medicaid and PeachCare for Kids® members. We offer our members local healthcare programs and services. Peach State Health Plan helps our members grow healthy and stay healthy. We provide access to quality healthcare.

    Also Check: Sign Up For Alabama Medicaid

    Replacing Your Expired Card

    Well send you a new card about 4 to 8 weeks before your current card expires. You dont need to do anything. Well send it to the address we have for you.

    Its important to tell us when you change address. If you dont and your card expires, your card will go to your previous address. Read more about how to update your Medicare details.

    If you dont get your card, you can request a new one by:

    You can use a digital copy of your Medicare card in the meantime. Read more about how to get a digital card.

    How Can I Proactively Protect My Medicare Information

    Your Medicare card

    You need to treat our Medicare number and card as a credit card. When you get a new Medicare card destroy the only one. You can shred it, chop it up, or try to dispose of it in some other method. Make sure your information cannot be read on the card.

    Do not return your medicare card if you receive a call from a random person who claims you need to return the old card.

    Do not give out your card or your Medicare number to just anyone. If you are contacted on the phone and asked to give your Medicare information please be cautious.

    Now would be a good time to mention phone scams.

    Read Also: Assisted Living Facilities In Arkansas That Accept Medicaid

    Log Onto Your Ssa Account

    If you already have an online My Social Securityaccount, you can log in to request a new card.

    If you dont already have an account, you can create one and quickly access the Medicare resources there. You can create a My Social Security account even if you dont currently receive Social Security benefits.

    • Once youre logged into your My Social Security Account, look for the Replacement Documents tab.
    • Then select Mail my replacement Medicare Card.

    If youre helping a loved one get a Medicare replacement card, you cant legally access his or her online account. Likewise, you cant create an account on behalf of another person.

    However, you can access the SSA website and ask your loved one to create a My Social Security account. Help them navigate to the Replacement Documents tab to request a new Medicare Card.

    Why Its Important To Replace Your Medicaid Card

    Your Medicaid card has a serial number on it that is used as a billing ID number for health care providers. You will typically need to show your Medicaid card at doctors offices, pharmacies and other places where seeking services or items covered by Medicaid.

    Your Medicaid card may be photocopied or scanned, or your Medicaid number may be recorded so that Medicaid can issue the proper reimbursement to the provider of your care.

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    Where Can I Find Information About A Nursing Home’s Health Or Fire

    Health and fire-safety inspections with detailed and summary information about deficiencies found during the three most recent comprehensive inspections and the last three years of complaint investigations are found on the Nursing Home Compare website.

    Nursing Home Compare allows consumers to search for a nursing home based on location and compare the quality of care they provide and their staffing. Nursing Home Compare has detailed information about every Medicare and Medicaid-certified nursing home in the country.

    For information about Louisiana nursing homes or any other nursing home inquiry, contact the LDH Health Standards Section, Nursing Home Program Desk at 225-342-0114 or visit the Louisiana Nursing Home Association website. Nursing home providers are required to post the results of their most recent inspection in the facility.

    For Current Members Who Need A Replacement Card

    How to Get a Replacement Medicare Card Online (Updated)

    Option 1: Print a card from your home computer by logging in to your account at For detailed help see: How can I print a Health First Colorado card through PEAK?

    Option 2: View your Health First Colorado card from the Health First Colorado mobile app. The mobile app is for current Health First Colorado and Child Health Plan Plus members. You must have a account or create one to sign in. The Health First Colorado mobile app can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. The Health First Colorado mobile app is not for people who want to apply for benefits. With the mobile app and a PEAK Account you can:

    • Update your income and upload your paystub
    • Update your contact and household information
    • Set up payments for Child Health Plan Plus enrollment fees or the Health First Colorado Buy-in program premiums
    • Find a Health First Colorado or CHP+ doctor
    • View an electronic version of your Health First Colorado card
    • View your Health First Colorado or CHP+ benefits

    Option 3: You can also call or go in person to your local County Department of Human Services to request a card be mailed. The card will take up to two weeks to arrive.

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    What Do I Do With Medical Bills

    Pay attention to the mail you get for medical care. If the bill says that you owe money, you should:

  • Make sure your providers office has a copy of your Medicaid card for the month of the service.
  • If they have billed for the services but have not heard back from the health plan or Medicaid, ask if they will check on the claim. You can also call and check on the claim.
  • If you have called your providers office and checked on the claim but you still have problems, call an HPR.
  • You may have to pay your own medical bills for Medicaid covered services if:

    • You see a provider who is not part of your health plan
    • You receive services without showing your Medicaid Member Card to the provider

    You will have to pay the bill for services you get:

    • When you were not eligible for Medicaid
    • During an appeal, grievance or hearing if the action is denied
    • If the services you receive are not covered by Medicaid

    If you get services that Medicaid does not cover, you have to pay for the services yourself. You should sign a form that says:

  • What non-covered service you will have.
  • You know it is not a Medicaid covered service.
  • How much you will have to pay.
  • If you receive about a bill from a medical provider, you talk to the provider about the bill, and you still have a question, call Medicaid Information at 801-538-6155 or toll-free at 1-800-662-9651.

    Cannon Health Building

    Alternate Medicaid Cards Through Third

    Many people get their Medicaid benefits directly from their states Medicaid program. Some states, however, funnel benefits through a third-party insurance company that operates in the state. The benefits you get this way usually function just like the benefits youd have through legacy Medicaid, though you probably have access to that insurers full network of providers, whether its an HMO or a PPO.

    These cards are just like your Medicaid card, since they function the same way at payment and have some personal information on them. As with your Medicaid card, you want to keep track of where your HMO or PPO card is at all times.

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    Replace Lost Medicare Card

    If you need to replace a lost Medicare card, youre in luck. Social Securitys convenient online site allows beneficiaries whove damaged or lost a red, white, and blue Medicare card to replace it.Medicare provides medical and prescription medicines coverage to people 65 years of age or older, disabled people, and individuals suffering from end-stage renal disease . Medicares three parts Part A Part B , and Part D help Americans to stretch their medical dollars.

    How Can I Find A Doctor That Accepts Medicaid

    Replacement Medicaid Card Ny

    For Healthy Louisiana plan members, contact the member services department with questions about how to access care.

    For information on dental benefits please contact your dental plan.

    For members enrolled with MCNA Dental call 1-855-702-6262 .

    For Legacy Medicaid members, call 1-877-455-9955 to find a specialist in your area.

    It is important to remember that not all doctors who are active in the Medicaid program are taking new patients. When you call for an appointment, be sure to ask if the doctor is taking new Medicaid patients.

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    What If I Have Questions About My Healthy Louisiana Plan

    If you have questions about your Healthy Louisiana plan, contact your plans customer service department.

    • Aetna Better Health 1-855-242-0802 TTY: 711 Available 24 hours a day, 7 days a week
    • Healthy Blue 1-844-521-6941 Available Monday Friday, 7:00 a.m. – 7:00 p.m.
    • AmeriHealth Caritas 1-888-756-0004 Available 24 hours a day, 7 days a week.
    • Louisiana Healthcare Connections 1-866-595-8133 Available Monday Friday, 7:00 a.m. – 7:00 p.m.
    • UnitedHealthcare Community 1-866-675-1607 Available Monday Friday, 7:00 a.m. 7:00 p.m

    If You Are The Victim Of A Crime

    Stealing or otherwise misusing a Medicaid card is a crime. It is strongly advised that you report a card you suspect might have been stolen from you as early as you can. Your local law enforcement can take a report from you if you wish, though an investigation can also be done through your states Medicaid program, which has its own fraud investigators. Filing a report can help the authorities catch an identity thief early, save your benefits from being used illegally and create a paper trail that shows you promptly reported the missing card before it was used.

    Read Also: How To Find Out If My Medicaid Is Active Online

    Is The Ssa Issuing New Medicare Cards For 2021

    New Medicare cards are not being sent out during 2021. Medicare cards were updated in 2018/2019. The new update included added protection of your SSN. Medicare cards no longer show your SSN. This means if your card is stolen your SSN is not at risk.

    There are no other known updates for Medicare cards in 2021.

    If you are contacted by phone and told that a new Medicare card is being issued do not give out your Medicare number. This is a scam. Remember Medicare will not randomly call you and request personal information, your SSN, or any payment information. Refer to the Avoid Phone Scams heading for more.

    David Duford

    David Duford is the owner of He owns numerous businesses including life and Medicare agencies, dedicated to helping seniors with their insurance needs. David resides in Chattanooga, Tennessee with his wife and four chlidren.

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    Store Your Replacement Card In A Safe Place

    How to Get a Replacement Medicare Card

    Your Medicare card and other health insurance cards are very important to your continuing health care needs. When you receive your replacement Medicare card, keep it in a safe location at home. Do not carry your card when you are not using it for medical appointments or filling prescriptions. Make a photocopy of your card and other insurance and identification cards. Keep your medicare number handy as well.

    Read Also: Does Ohio Medicaid Cover Prescriptions

    What To Do If You Think Your Medicaid Card Has Been Compromised

    A lost or stolen Medicaid card that falls into the wrong hands can lead to fraud against the Medicaid program or even against you. Thats why its so important to report a lost or stolen card immediately.

    Medicaid employs its own fraud investigators, and filing a report with this team can establish proof that you reported the missing card at a particular time and date, which can help protect you from identity theft.

    Its important to not allow anyone else to use your Medicaid card. Not only could the person using the card encounter legal trouble for using the card, but you could be held liable for fraud as well.

    If you are enrolled in a Medicaid-Medicare plan such as a Dual-eligible Special Needs Plan, you may have a separate card, and you may need to contact your insurance carrier directly to report a lost card and request a new one.

    These plans are designed for people on both Medicare and Medicaid and feature a set of benefits that cater to those specific needs. Plan members do not pay a monthly premium and most plans include dental benefits that may include coverage for dentures.

    If you are eligible for Medicare, speak to a licensed insurance agent to find out if Dual-eligible Special Needs Plans are available in your area.

    Print Out A Temporary Card

    If you request a new Medicare card online, you may be able to print out a temporary replacement card. This will allow you or your loved one to easily access healthcare services in the meantime before the new card arrives.

    After you request a new card online, a new permanent Medicare card should arrive in the mail within about 30 days. Make sure to enter the correct address where you want to receive the card.

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    Other Ways To Replace A Medicare Card

    If you are outside of the United States and need to request a replacement Medicare card, you can reach Social Security in the above ways or contact the nearest U.S. consulate or embassy. to find information on foreign country services in the area youre staying. If you are in the Philippines, you may contact the Veterans Affairs Regional Office .

    We Have Information In Different Languages About Medicare Card

    9 Items Retirees Should Never Keep in Their Wallet â Page 10 ...

    Call the Translating and Interpreting Service to speak with us in your language about your Medicare payments and services.

    To get this you must meet 1 of the following:

    • live in Australia or an Australian dependency island
    • visit from certain countries.

    This information was printed 3 February 2022 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.

    Read Also: Does Family Planning Medicaid Cover Mammograms

    What If I Am Not A U S Citizen

    To be eligible for Medicaid in Louisiana, you must be resident of Louisiana and either U.S. citizen or a non-citizen who is lawfully present in the U.S. Non-citizens can qualify for coverage for emergencies and labor and delivery services if income requirements are met.Medicaid and LaCHIP coverage may be available to children up to age 19 who are lawfully residing and are otherwise eligible.

    Find A $0 Premium Medicare Advantage Plan Today

    For California residents, CA-Do Not Sell My Personal Info, . is a website owned and operated by TZ Insurance Solutions LLC. TZ Insurance Solutions LLC and TruBridge, Inc. represent Medicare Advantage Organizations and Prescription Drug Plans having Medicare contracts enrollment in any plan depends upon contract renewal.

    The purpose of this communication is the solicitation of insurance. Callers will be directed to a licensed insurance agent with TZ Insurance Solutions LLC, TruBridge, Inc. and/or a third-party partner who can provide more information about Medicare Advantage Plans offered by one or several Medicare-contracted carrier. TZ Insurance Solutions LLC, TruBridge, Inc., and the licensed sales agents that may call you are not connected with or endorsed by the U.S. Government or the federal Medicare program.

    Plan availability varies by region and state. For a complete list of available plans, please contact 1-800-MEDICARE , 24 hours a day/7 days a week or consult

    Medicare has neither reviewed nor endorsed this information.

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