Unitedhealthcare Louisiana Medicaid Phone Number


Dental Vision And Hearing Care

Medicare Help in Michigan from a Local UnitedHealthcare Agent

We help you keep your smile, sight and hearing at their best. Benefits include:

  • Dental. Covered cleanings, checkups and dental work are provided by MCNA Dental for members under the age of 21. We also offer coverage for adults.
  • Vision. Exams and eyeglasses or an allowance for lenses are covered for members under the age of 21. We also offer coverage for adults.
  • Hearing. Tests, exams and hearing aids for members to age 21.

Get the medical care and equipment you need to live safely at home. Benefits may include:

  • Equipment and Supplies. In-home medical and safety equipment are covered for medically necessary equipment.
  • Home Health Care. Medical and personal care at home, if necessary.

Unitedhealthcare Dual Complete Plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call TTY 711 for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

Unitedhealthcare Connected Benefit Disclaimer

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook. Limitations, copays and restrictions may apply. For more information, call UnitedHealthcare Connected® Member Services or read the UnitedHealthcare Connected® Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year.

You can get this document for free in other formats, such as large print, braille, or audio. Call , TTY 711, 8 a.m. – 8 p.m., local time, Monday – Friday . The call is free.

You can call Member Services and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future.

Language Line is available for all in-network providers.

Puede obtener este documento de forma gratuita en otros formatos, como letra de imprenta grande, braille o audio. Llame al , TTY 711, de 08:00 a. m. a 08:00 p. m., hora local, de lunes a viernes correo de voz disponible las 24 horas del día,/los 7 días de la semana). La llamada es gratuita.

Puede llamar a Servicios para Miembros y pedirnos que registremos en nuestro sistema que le gustaría recibir documentos en español, en letra de imprenta grande, braille o audio, ahora y en el futuro.

Los servicios Language Line están disponibles para todos los proveedores dentro de la red.

Also Check: What Is Family Planning Medicaid

Louisiana Dental And Vision Plans

Dental and vision insurance plans, underwritten by Golden Rule Insurance Company, have no age limit restrictions.6 They offer coverage for the dental and vision services many medical insurance plans dont include.

From New Orleans to Baton Rouge, Shreveport to Lafayette, explore these Louisiana health insurance options and more that may be available now.

Supporting Diverse Businesses And Suppliers

SHL Provider Directories

Were invested in the multicultural communities our members call home. Thats why we actively promote and partner with small, women-, and minority-owned businesses, and have increased our procurement from these businesses by 87 percent since 2013.

Also Check: Can You Apply For Medicaid If You Have Insurance

Unitedhealthcare Connected For Mycare Ohio

UnitedHealthcare Connected® for MyCare Ohio is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. If you have any problem reading or understanding this or any other UnitedHealthcare Connected® for MyCare Ohio information, please contact our Member Services at from 7 a.m. to 8 p.m. Monday through Friday for help at no cost to you.

Si tiene problemas para leer o comprender esta o cualquier otra documentación de UnitedHealthcare Connected® de MyCare Ohio , comuníquese con nuestro Departamento de Servicio al Cliente para obtener información adicional sin costo para usted al de lunes a viernes de 7 a.m. a 8 p.m. .

Prior Authorization And Notification Resources

For BH Auth Inquiries: 866.675-1607

Your “one call” resource line. Contact for information regarding:

  • Behavioral Health referral
  • Getting a member a ride
  • Language interpreter services
  • Reach a community-based case manager
  • Referrals to specialists

If your office relocates or closes for an extended period, please contact us at 1-877-369-1302.

Claims and Appeals

Salt Lake City, UT 84131-0341

Claims Appeals Address

Salt Lake City, UT 84131-0364

Utilization Management Appeals Address

Are your patients prepared for hurricane season?

We want to help make sure your patients are prepared for hurricane season and the resulting hazards such as storm surge, high winds, tornadoes, and flooding.

View the Are You Storm Ready? preparation and tips flyer.
Tips from Louisiana Governor’s Office and the American Red Cross
  • Update Contact Information: Encourage your patients to regularly update their address and phone contact information, so they can be reached in case of an emergency.
  • Members can contact UnitedHealthcare Community Plan Member Services at 1-866-675-1607 or contact the NurseLine at 1-877-440-9409.
  • Assemble an Emergency Preparedness Kit: Put an emergency kit together and include your UnitedHealthcare Community Plan and Medicaid ID cards.
  • Think about the special needs of family members and pets and include items such as baby supplies or pet food.
  • Make sure to have a paper map because you may need to take unfamiliar routes if major roads are closed or clogged.
  • Adult Dental Benefits

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    Health Care Tech For Low

    Healthtech companies are offering more innovative products to help people live longer, healthier lives, but many of them are out of reach for low-income populations who could benefit the most and it has little to do with internet access or tech savvy.

    It calls upon us never to be indifferent toward despair. It commands us never to turn away from helplessness. It directs us never to ignore or to spurn those who suffer untended in a land that is bursting with abundance.

    President Lyndon B. Johnson, upon signing Medicaid into law, July 30, 1965

    Accident & Critical Illness Insurance

    Medicare Help in Mississippi from a Local UnitedHealthcare Agent

    Accidental injuries and critical illness happen when you least expect them. Those unexpected expenses can strain any budget. Accident insurance5 and critical illness insurance5 can help by paying cash benefits for covered injuries or illnesses.

    The Accident Pro series of products, underwritten by Golden Rule Insurance Company, combines accident insurance with critical illness, hospitalization, and accidental death and dismemberment coverage all in one. Some plans are guaranteed issue, meaning your application wont be turned down for preexisting conditions.

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    Healthy Louisiana Plan Lookup Tools

    UnitedHealthcare Community Plan provides members access to specialized behavioral health services which include mental health and substance use treatment. We’re dedicated to improving your health and well-being. Certain groups of members may be covered for different services. Those groups are:

    · Members who receive physical and behavioral health services from UnitedHealthcare.

    · Members who receive only behavioral health services and non-emergency ambulance transportation from UnitedHealthcare.

    · Members who receive behavioral health and non-emergency medical transportation from UnitedHealthcare.

    · CSoC members who receive only physical health services from UnitedHealthcare.

    · Applied Behavior Analysis for children under the age of 21. ABA therapy is the design, implementation, and evaluation of environmental modifications using behavioral stimuli and consequences to produce socially significant improvement in human behavior, including direct observation, measurement, and functional analysis of the relations between environment and behavior. ABA-based therapies teach skills through the use of behavioral observation and reinforcement or prompting to teach each step of targeted behavior. ABA-based therapies are based on reliable evidence and are not experimental.

    Available 7:00 a.m. 7:00 p.m. Monday Friday, excluding state holidays

    NurseLine: Available 24 hours a day, 7 days a week

    Crisis Line Information

    Links to Specialized Behavioral Health Information


    Find A Doctor Or Dentist


    Choose your plan’s network from the selection below. You can find your network on your ID card. Or look for the type of plan you have, and choose the network listed below the plan selection.

    Choose your plan’s network from the selection below. You can find your network on your ID card. Or look for the type of plan you have, and choose the network listed below the plan selection.

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    Please Note:

    Important Notice:

    Network availability may vary by state, and a specific health care provider’s contract status can change at any time. In addition, only the office locations listed are in your network. Visiting a physician at any other location may result in reduced benefits. Therefore, before you receive care, it is recommended that you verify with the health care provider that he or she is still contracted with your network and at the location where you are planning to visit the physician.

    Please be aware, providers are not required to accept repriced amounts for denied charges . Previously LabCorp routinely accepted the repriced amounts on denied charges. but has since changed their policy and are no longer accepting repriced amounts for denied charges as of 10/01/18.

    State Disclaimers


    for the Golden Rule Insurance Company California Grievance Procedures.



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    How Do I Change Plans

    Are you interested in becoming a Louisiana Healthcare Connections member? Here are answers to some of the common questions you might have about how to switch your Healthy Louisiana Medicaid plan.

    I was recently approved for Medicaid, but I want to change my plan. How do I switch?

    To change health plans by phone, call Healthy Louisiana at 1-855-229-6848 . Remember: free interpretation services are available to you if you need them.

    To change plans online, . This will take you to the Healthy Louisiana secure login page. Youll be asked to enter some basic information to get started.

    You can also use the Healthy Louisiana app to change plans. You can download the Healthy Louisiana app in the Apple App Store or .

    I want to switch plans, but Im not a new Medicaid member. Can I do that?

    You can change your Healthy Louisiana plan after the first 90 days for certain reasons. These reasons might be that your plan changed the services you need, or you cant get the kind of care you need.

    You can only change plans by phone after the first 90 days. Youll need to call Healthy Louisiana at 1-855-229-6848 and ask for a transfer form.

    I was told I can change plans during Open Enrollment. What is that?

    Open Enrollment is a period of time held every year when you can switch plans. Youll get a letter in the mail letting you know when Open Enrollment will be. The letter will also tell you how to switch health plans. If you dont want to switch plans, you wont need to do anything.

    Unitedhealthcare To Continue To Serve Louisianans Enrolled In Medicaid

    Unitedhealthcare Community Plan Group Number On Card ...
    • Medicaid beneficiaries in Louisiana will continue to have access to UnitedHealthcare medical and prescription drug plans, and preventive health and wellness programs

    UnitedHealthcare to Continue to Serve Louisianans Enrolled in Medicaid

    The Louisiana Department of Health selected UnitedHealthcare Community Plan to continue administering its Louisiana Medicaid program, effective Jan. 1, 2020.

    UnitedHealthcare Community Plan of Louisiana is one of four managed care organizations awarded contracts to serve people enrolled in the Louisiana Medicaid program.

    UnitedHealthcare Community Plan will continue to offer a health benefit plan for adults and children who may qualify for Louisiana Medicaid, including access to the plans care provider network and health and wellness programs. UnitedHealthcare Community Plan offers comprehensive health coverage including preventive care, primary care, hospitalization, prescriptions and other covered services.

    We are honored to have provided Medicaid coverage to Louisianans for the past seven years and look forward to our continued partnership with the state to continue to serve people, said Scott Waulters, interim CEO, UnitedHealthcare Community Plan of Louisiana.

    UnitedHealthcare Community Plan of Louisiana currently provides health care coverage to 420,000 Louisianans enrolled in Medicaid. Additionally, more than 510,000 Louisianans are enrolled in UnitedHealthcare employer, individual and Medicare plans.

    About UnitedHealthcare

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    Unitedhealthcare Senior Care Options Plan

    UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is a voluntary program that is available to anyone 65 and older who qualifies for MassHealth Standard and Original Medicare. If you have MassHealth Standard, but you do not qualify for Original Medicare, you may still be eligible to enroll in our MassHealth Senior Care Option plan and receive all of your MassHealth benefits through our SCO program.

    Wellhop For Mom & Baby

    Connect with other expectant moms. Get support and information during your pregnancy and after you deliver. This program is part of your health plan and there is no extra cost to you.Heres how it works:

    • Join video conversations every other week with women who have similar due dates and a group leader.
    • Chat and share experiences with moms from your group on the Wellhop app or website.
    • Visit the Wellhop library. Youll find articles, videos and more.

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    Healthy Louisiana Plan How To Enroll

    There are four ways to enroll in the Healthy Louisiana program:

  • Call Healthy Louisiana at , TTY: 1-855-LaMed4Me , Monday through Friday from 8 a.m. to 5 p.m. You can also enroll using the automated system 24/7 in any language.
  • Enroll online at www.healthy.la.gov.
  • Fill out the paper enrollment form that was provided in the Healthy Louisiana enrollment kit. You can FAX this form toll free to .
  • Go to a Choose Health meeting to enroll in person.
  • Make sure to select UnitedHealthcare Community Plan.

    Enrollment:You can change Health Plans for any reason during the first 90 days you are enrolled. After 90 days, if you are still eligible for Medicaid, you will be locked into the Plan for the nine months.

    Open Enrollment:The state will send you a letter 60 days before the end of your enrollment year telling you that you can change Plans if you want to. This is called “open enrollment.” You do not have to change Health Plans. If you choose to change Plans during open enrollment, you will begin in the new Plan at the end of your current enrollment year. Whether you pick a new Plan or stay in the same Plan, you will be locked into that Plan for the next 12 months. Every year you can change Health Plans during your 60-day open enrollment period.

    If you have questions about Open Enrollment, call Healthy Louisiana at , TTY: 1-855-LaMed4Me .

    Enrollment Is Now Open Through Jan 15 2022

    Medicare Help in Milwaukee, Wisconsin from a Local UnitedHealthcare Agent

    Looking for health care plans on the Marketplace? UnitedHealthcare Individual and Family Marketplace plans offer affordable, reliable coverage options from UnitedHealthcare Insurance Company. As part of the American Rescue Plan Act , many individuals and families are now eligible for lower or in some cases $01,2 monthly premiums for Marketplace health coverage.

    Call / TTY 711 to talk to a representative.

    Read Also: How To Become A Medicaid Consultant

    Are You Prepared For Hurricane Season

    UnitedHealthcare Community Plan wants to help you make sure you are prepared for hurricane season and the resulting hazards such as storm surge, high winds, tornadoes, and flooding

    • PDF 165.07KB – Last Updated: 11/12/2020

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    American Disabilities Act Notice

    In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 , UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

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    Healthy Louisiana Plan Eligibility

    You must qualify for Medicaid to be a member of this health plan.

    Medicaid is a program for people with low to moderate incomes who meet certain eligibility requirements.

    To see if you qualify for Medicaid, call the Medicaid hotline toll free at 1.888.342.6207 or visit the Louisiana Medicaid website.

    If You Or Your Loved Ones Have Been Impacted By Hurricane Ida

    Group Number On Insurance Card United Healthcare

    UnitedHealthcare is helping members who may be affected by severe weather and flooding from Hurricane Ida. If you need help with things like getting to and from the doctors office or filling a prescription early, please call member services at , TTY 711.

    Helpful Frequently Asked Questions can be viewed here. Behavioral Health Resources can be viewed here.

    A free emotional-support help line is also available to everyone at , TTY 711 and is open 24 hours a day, seven days a week. The service is free of charge and open to anyone. Trained Optum mental health specialists can help you manage stress and anxiety.

    Due to high call volumes to The Department of Children and Family Services, you may experience longer than expected wait times when calling the hot line. To make sure all calls are answered, call times have been extended and two additional days have been added this week. This applies to all – people with last names A-Z, not just a segment of the alphabet.

    Also Check: Dentists In Grand Island Ne That Accept Medicaid

    You Have More Insurance Options For Your Health Than You Think Louisiana

    If youre self-employed or without insurance from your employer in other words, youre looking for individual or family health insurance in Louisiana you might be looking for Affordable Care Act insurance, what’s often called Obamacare. However, we want to make you aware of the whole range of individual and family insurance products we have available in your state.


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