Blue Cross Complete Medicaid Providers


Blue Cross Blue Shield And Molina Mobile Apps Options

BlueRI for Duals (HMO D-SNP) Eligibility

Each state has its own Blue Cross Blue Shield app on iTunes and GooglePlay. The app allows users to find doctors, hospitals, and pharmacies, view claims, pay bill, and manage prescriptions.

The Molina app allows users to find doctors, hospitals, and pharmacies, view claims, and pay your bill.

Blue Cross Blue Shield Mobile App
Blue Cross Blue Shield mobile app varies by State.
Molina Mobile App

A Medicaid And Healthy Michigan Planmanaged Care Health Plan

Blue Cross Complete of Michigan is a managed care health plan contracted by the state of Michigan. We help Medicaid members get the health care they need in 32 Michigan counties across the state.

We provide members with the care they need, when they need it. This includes a wide range of benefits, such as transportation services, a 24-hour nurse help line, vision, hearing and dental coverage. We also offer pharmacy, maternity care and integrated care management benefits.

The Healthy Michigan Plan is a health care program from the Michigan Department of Health and Human Services. Blue Cross Complete administers Healthy Michigan Plan benefits to eligible beneficiaries.

For Blue Cross Commercial Members

Most, but not all, Blue Cross commercial members have their behavioral health coverage managed by New Directions.

To determine whether a group or member’s benefits are managed by New Directions or by another organization, contact a behavioral health care manager using the toll-free number on the back of the member’s ID card. You can also refer to the Blue Pages Directory chapter of the Blue Cross PPO provider manual for complete contact information.

Here’s where to find additional information:

  • For authorizations by New Directions, you can use the New Directions WebPass tool* to request initial and concurrent reviews for inpatient, residential, partial hospital, applied behavior analysis and transcranial magnetic stimulation services and to check the status of these requests. You can also call 1-800-762-2382.
  • For additional information about behavioral health services, refer to the Blue Cross commercial provider manuals. To access this and other resources, log in to Provider Secured Services and click web-DENIS.

Other resources:

Also Check: Illinois Nursing Homes That Accept Medicaid

Welcome To Blue Cross Canada

For more than 70 years the Blue Cross® name in Canada has stood for affordable, quality supplementary individual health and travel insurance coverage, as well as group benefits and group life insurance, delivered with trustworthy and personalized service.

The Canadian Association of Blue Cross Plans represents the independent Blue Cross member plans operating in regions across the country. For more information about the plans and services available in your area, select your province above.

Can You Have Medicaid And Private Insurance

Blue Cross Complete of Michigan and Detroit Parks ...

If you already have insurance coverage, then you are eligibility to receive premium assistance through the Medicaid program. You arent barred just because you have insurance, but the benefits you receive will be somewhat different from the person who seeks Medicaid while having no insurance at all.

Also Check: Medicaid Office On Dauphin Street

Find A Doctor Pharmacy Or Dentist

Blue Cross Complete of Michigan has a network of providers for all your health care needs. You can find a Blue Cross Complete doctor or pharmacy using our online search. If you’re pregnant or enrolled in the Healthy Michigan Plan, you can also find a dentist. Get started below.

If you have questions or need assistance, call Customer Service at . TTY users should call .

Blue Cross Community Health Planssm

Blue Cross and Blue Shield of Illinois offers Blue Cross Community Health Plans which includes a network of independently contracted providers including physicians, hospitals, skilled nursing facilities, ancillary providers, Long-term Services and Support and other health care providers through which Illinois Medicaid members may obtain covered services. Learn more

Recommended Reading: Blue Cross Blue Shield Medicaid Dental Providers

Blue Cross Complete Mobile App

Access your account anytime, anywhere. The Blue Cross Complete mobile app keeps you up-to-date on your health care information. You can update your member information. You can also find doctors and hospitals. And, you can see a list of your current medications. To download our app, click on the links below or search for “BCCMI” in the App Store® and Google Play.

Access your data on other mobile apps

Before agreeing to share your health data with a third party health or fitness app, youll be directed to sign in and authenticate the third party app using your Blue Cross Complete online account. If you dont already have an online account, youll be prompted to register before this process can proceed.

Once you review the Third Party Data Privacy Information , youll be directed back to the third party app approval process. There you may approve or cancel third party app selection. If, at any time, youd like to revoke consent to providing your health data to a third party app, you may do so from within your online account.

How To File A Claim With Blue Cross Blue Shield And Molina Insurance

Introduction to True Blue Special Needs Plan

Blue Cross Blue Shield

If you use a network doctor or hospital, your claims will be submitted by that provider. If you see an out-of-network provider, you need to submit the claim yourself. You must submit a completed claim form or alternative documentation via fax or mailing address. As an alternative to sending a claim form, supply a description of services, a bill of charges from the provider and any medical documents you received from your provider.

For medical and/or dental services in the U.S. Puerto Rico or the U.S Virgin islands, Use these claim forms. For anywhere else or on a cruise ship outside the U.S. use the Blue Cross Blue Shield Global Core international claim forms. For prescriptions inside or outside the U.S. or U.S. territories: Use these claim forms.


To submit claims for reimbursement, contact member services at 1-888-898-7969. You can only inquire about 3 or fewer claims per call. You can also submit a claim to: Molina Healthcare, P.O. Box 22668, Long Beach, CA 90801. You must make timely submissions of your claims or else you may forfeit your right to payment. For filing limits and instructions about electronic claims submissions with Molina Healthcare visit here.

Recommended Reading: Blue Choice Healthy Connections Medicaid

Important Announcements And Events

Get your no-cost flu shot

The flu shot is the number one way to protect against the flu. That’s why it’s important to get vaccinated every year.

Visit the dentist regularly

Regular dental visits are good for your overall health. Taking action now will help you avoid issues in the future. Visit the Dental Benefits page to learn more about your dental benefits.

Health Risk Assessment

Healthy Michigan Plan members: be sure to complete your health risk assessment with your doctor. Visit our Healthy Michigan Plan page to learn more.

Member handbook

Find important health plan information in the Member Handbook . View recent Updates to the Member Handbook and COVID Benefits and the Notice of Privacy Practices and Member Rights and Responsibilities .


Blue Cross Complete is here to help you at the pharmacy. To view your benefits, visit the Pharmacy Benefits page.

Fraud, waste and abuse

Have you seen examples of fraud, waste or abuse? Learn how to report them on the Fraud, Waste and Abuse page.

Blue Cross Blue Shield Vs Molina: What You Need To Know

Blue Cross was formed in 1929 as a partnership between Baylor University Hospital and its patients who were struggling financially. The administrators of the hospital wanted to make healthcare more affordable for some patients, many of whom were Dallas public school educators on restricted budgets. The initial payment plan set up by Baylor University Hospital consisted of a 50-cent prepay each month for up to 21 days of hospitalization per year. The success of the program lead to enrollment by employees in other professions across Dallas.

Molina Healthcare was founded in 1980 by C. David Molina, an emergency room physician in Long Beach, CA. After seeing that patients were being turned away because the hospital would not accept Medi-Cal, he established his first primary care clinic in Wilmington, California in 1980. His goal was to treat the lowest-income patients. For 20 years, his son and fellow physician, J. Mario Molina, ran the company while he served as president and CEO. His younger son, John, was the CFO of Molina Healthcare. The two sons took over the company after their fathers death in 1996.

To learn more about each company, you can check out the Blue Cross Blue Shield Overview and Molina Overview.

Read Also: Does Medicaid Cover Glasses In Texas

Blue Cross Blue Shield And Molina Enrollment Process

Blue Cross Blue Shield

Blue Cross Blue Shield is available through participating employers for group insurance. You can also buy an individual or family plan directly from Blue Cross Blue Shield, the health insurance marketplace or you can get several free quotes here.

You can also contact 888.630.2583 to learn more about Blue Cross Blue Shield options for individuals and families or find a local BCBS company by visiting here.


Molina offers plans through the health insurance marketplace. You can begin searching plans here or you can get several free health insurance quotes here.

Each state has their own marketplace. If youre not sure where to begin, visit . You can also schedule a personal appointment with a local Kaiser Permanente Medicare specialist: 1-866-973-4588.

Blue Cross Complete Medicaid Product Serves States Healthy Michigan Plan

Transparent Blue Cross Blue Shield Of Michigan Logo

According to the state of Michigan, more than 139,774 uninsured adults in Michigan have gained health care coverage through the states Healthy Michigan Plan since April 1. The state anticipates that eventually more than 470,000 people will be eligible for the plan, which is Michigans Medicaid expansion under the Affordable Care Act .

The expansion extends Medicaid access to adults who have annual income up to approximately $16,100 for a single person, or about $32,900 for a family of four. This law closes the coverage gap for people who dont earn enough to qualify for a subsidy on a marketplace plan, but who earn too much to qualify for traditional Medicaid.

Not only does the Healthy Michigan Plan provide low-income Michigan residents access to affordable health coverage, but it also encourages healthy behavior and personal responsibility and reduces uncompensated care that shifts costs onto businesses and taxpayers.

Blue Cross Complete, the Blues Medicaid plan, now serves members enrolled in the state of Michigans Healthy Michigan Plan. People who are eligible for Medicaid choose a Medicaid health plan, such as Blue Cross Complete, to access their Medicaid benefits.

The Healthy Michigan Plan expands Medicaid coverage to include people who:

If you know someone who may qualify, he or she can apply online at, by phone at 855-789-5610, or in person at a local Department of Human Services office.

Also Check: How Much Does Medicaid Cover For Childbirth

Blue Cross Complete Of Michigan


  • Phone 228-8554 Customer Service
  • Phone 367-6557 To Enroll
  • Phone 803-4947 Transportation
  • HoursPlease call or visit website for hours of operation.
  • Fees:Please contact provider for fee information.
  • Application Process:Call or visit website for additional information.
  • Eligibility Requirements:Please call service provider or visit website to learn more about eligibility requirements.
  • Payment/Insurance Accepted:Please contact provider for accepted forms of payment.
  • ADA Access:Please contact facility for accessibility information.

Tell us about the person you’re helping:

  • Please contact provider for languages spoken by staff.

Common Questions About Molina And Blue Cross Blue Shield Insurance

Blue Cross Blue Shield

How to replace the Blue Cross member ID card:

If your Blue Cross ID card is lost or damaged, you can get a replacement ID card by logging into your Blue Cross Account. After signing in, go to the right hand column and select order new cards.

What is the BlueCard® program?

BlueCard® is a national program that allows Blue Cross Blue Shield Plan members to get health care services while traveling or living in another Blue Plans service area.

How to change Blue Cross coverage:

You can make changes to your Blue Cross coverage during open enrollment, which usually runs Nov 1 through Dec 15th. Its best to speak with an agent if youve had a qualifying event, which makes you eligible to change, drop or add coverage at any time.

Does Blue Cross Blue Shield cover dental?

Yes, Blue Cross Blue Shield offers dental plans. BCBS also offers dental + vision plans.


Is health insurance from Molina healthcare good?

While complaints are common on BBB, Molina offers a competitive managed care option for Medicaid and Medicare recipients. It is generally well regarded by the underserved and lower-income communities who use it.

What are Molinas dual options?

Molina Dual Options is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to members. This plan is also called Cal MediConnect in California.

Does Walgreens accept Molinas insurance?

Which dentists take Molina insurance?

Don’t Miss: Does Medicaid Cover Auto Accidents In Michigan

Blue Cross Complete Payment Systems

Blue Cross Complete has implemented payment systems to meet providers requests for more payment options. The payment systems allow providers the ability to receive the following payment options for claims reimbursement:

Electronic funds transferElectronic funds transfers allow you to receive your payments directly in the bank account you designate rather than receiving them by virtual credit card or paper check. When enrolling in EFT, you will automatically receive electronic remittance advices for those payments. All generated ERAs and a detailed explanation of payment for each transaction will also be accessible for download from the ECHO provider portal at

To sign-up to receive EFT from Blue Cross Complete, visit ECHO Healthcare.

To check the status of an EFT enrollment or obtain technical support, contact ECHO customer service at or call .

Virtual credit cardA virtual debit transaction in which randomly generated, temporary credit card numbers are either faxed or mailed to providers for claims reimbursement. The VCC payment notification will contain a number unique to that payment transaction and an instruction page for processing the payment.

Note: Providers who arent enrolled to receive EFT will automatically receive the VCC. If you dont wish to receive your claim payments through VCC, you can opt out by calling ECHO Health at to receive a paper check.

Download the brochure for more information.


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