How Do I Replace My Medicaid Id Card
Call Medicaid Customer Service at 1-888-342-6207 to request a new card or visit the online Medicaid Self-Service Portal. You can create an online account at any time. Until you receive your new card you should call your health care provider before your appointment to make sure they can verify your coverage.
If you need a new Healthy Louisiana plan ID card, call the member services department for a replacement card.
How Can I Report Medicaid Fraud
If you suspect a person or a doctor, clinic, hospital, home health service or any other kind of medical provider is committing Medicaid fraud or abuse, report it.
Follow These Steps To Update Your Information:
*If you need to change or update your name, please note that you will need to contact your local JFS office or utilize the Ohio Benefits Self-Service Portal. You will not be able to change or update your name by contacting the Ohio Medicaid Consumer Hotline.
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How Do I Report An Address Change
Call Medicaid Customer Service toll free at 1-888-342-6207 or go online by visiting the Medicaid Self-Service Portal to update your address.
If you do not have an online account, you can create an account at any time. Creating an online account allows you to check the status of your application, report any household changes, report an address change, request a replacement Medicaid ID card, and renew your Medicaid benefits.
Beneficiaries Who Have Other Health Insurance Reporting Requirements
Any change in other health insurance coverage must be reported. If someone on Medicaid or CHIP gains coverage through other health insurance or if a Medicaid recipient loses coverage through other health insurance, report this event within 10 days of the change. Medicaid recipients and providers are required to report any health-related insurance coverage, so claims are submitted to the primary payer before Medicaid makes payment.
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How To Report Other Health Insurance Information Changes Or Updates
Changes or updates to your health insurance information may be reported in a variety of ways.
Choose the appropriate form below to send an email with your updated health insurance information. Fill out the form, and submit the completed form by clicking on the click here to send by email button on the bottom left of the form.
How Can I Find A Doctor That Accepts Medicaid
For Healthy Louisiana plan members, contact the member services department with questions about how to access care.
For information on dental benefits please contact your dental plan.
For members enrolled with MCNA Dental call 1-855-702-6262 .
For Legacy Medicaid members, call 1-877-455-9955 to find a specialist in your area.
It is important to remember that not all doctors who are active in the Medicaid program are taking new patients. When you call for an appointment, be sure to ask if the doctor is taking new Medicaid patients.
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What Types Of Changes Do I Need To Report
During the COVID-19 public health emergency , current Apple Health clients will not lose coverage unless they dont meet residency, citizenship, or immigration requirements. There are some changes that still need to be reported.
Learn what changes need to be reported during the PHE:
How Do I Report A Change Of Name Or Address To Medicare
To change your official address with Medicare, you have to contact Social Security, even if you dont get Social Security benefits. Here are three ways you can do this:
Note: If your name has legally changed, youll likely need to fill out an Application for a Social Security Card, which you can return to your local field office or complete online. Youll also need to provide proof of your identity. If you have questions, contact Social Security.
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How Does Medicaid Work
The Medicaid program does not provide health care services for everyone. Your application will be reviewed for all Medicaid programs. If you are found eligible for Medicaid, you will get:
- A letter in the mail from Medicaid telling you about your coverage
- A Medicaid ID card
- A Healthy Louisiana plan ID card, if you enroll in a plan.
Each time you go to your health care provider or pharmacy, take your Medicaid ID and Healthy LA plan ID cards with you. Show them at all medical visits before you receive any service. The health care provider or pharmacy will tell you if they accept your Medicaid benefits. You should also ask your health care provider or pharmacy if the service or prescription is covered by Medicaid before receiving the service or filling a prescription.
Medicaid does not pay money to you instead, it sends payments directly to your health care provider or pharmacy.
How To Report A Change
To report a change, contact your states Medicaid office. Theyll tell you what documents they require, and theyll let you know if this changes your eligibility.
You can also report the change to the federal government through HealthCare.gov or HealthSherpa to see if youre eligible for other coverage. If you enrolled in Medicaid through HealthSherpa, you can log in to your account to report the change. If you enrolled in Medicaid through HealthCare.gov or another site, you can create an account with HealthSherpa and still report the change here. Keep in mind that reporting to HealthCare.gov does not replace reporting the change to your state Medicaid office.
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What If I Think A Decision You Make Is Unfair Incorrect Or Made Too Late
You have the right to appeal the Medicaid decision. There are several ways to request an appeal. You can write the reason you disagree with the decision on the back of the decision letter and then mail or fax it to Medicaid as directed on the letter. You can also fax the decision letter to the Division of Administrative Law at 225-219-9823 or mail it to the Division of Administrative Law, Department of Health Section, P. O. Box 4189, Baton Rouge, LA 70821-4183. You can request an appeal by phone by calling Medicaid Customer Service at 1-888-342-6207 or the Division of Administrative Law at 225-342-5800.
W2113 Changes Received At A Local Hhsc Benefits Office
Revision 17-2 Effective April 1, 2017
If an individual visits a local eligibility office, staff must determine the person is the HTW applicant/recipient or parent/legal guardian of an HTW minor.
If the individual is the HTW applicant/recipient or parent/legal guardian, ask the individual which EDGs the change pertains to all EDGs including HTW, all EDGs excluding HTW or only HTW, and take the appropriate action.
If the individual is not the HTW applicant/recipient or parent/legal guardian, do not discuss the HTW EDG information with this person only discuss the information regarding the other EDGs.
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Update Your Application Online
- To update your application, you’ll need to navigate through your existing application and make edits. When you do, you’ll be prompted to re-submit your application. This is the correct next step, and won’t cause any disruption with your current coverage.
Important: Complete all steps on your To-Do List
How Does The Medically Needy Spend
Medically Needy provides Medicaid eligibility to qualified individuals and families who may have too much income to qualify for regular Medicaid programs. Individuals and families who meet all Medicaid program requirements, except that their income is above those program limits, can spend-down or reduce their income to Medicaid eligibility levels using incurred medical expenses.
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Common Life Changes We Need To Know About
Getting married or divorced Having a baby or adopting a child A change in income Getting health coverage through a job or a program like Medicare or Medicaid Changing where you live A change in disability status Gaining or losing a dependent Becoming pregnant
Not sure if you should report your life change? When in doubt, please report it. Its important to report any major life events to Vermont Health Connect within 30 days. Vermonters who have Medicaid coverage should report major life events to Vermont Health Connect within 10 days.
Log into your Vermont Health Connect account to report these changes online, or call us at 1-855-899-9600.
How Do I Apply For Medicaid
You can apply for Medicaid at any time.
Even if you applied by mail, in-person, or over the phone, you can create an online account to check the status of your application, report household and address changes, request a new Medicaid ID card, and renew your Medicaid coverage.
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If Im No Longer Eligible For Medicaid What Are My Other Insurance Options
You have several other coverage options.
Medicare. Once you turn 65, youre eligible for Medicare. Call us to enroll at 677-3060.
How To Report A Change In Income Or Household Size To Medicaid
Are you enrolled in Medicaid or the Childrens Health Insurance Program? Depending on your household size and amount of income you make, your financial obligation for your Medicaid plan could change too.
To report these kinds of changes, you will need to contact your states Medicaid office. Heres how to do it!
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Forwardhealth: Reporting Changes For Benefits
There are certain changes you must report based on the benefits youre getting. You can find the types of changes you must report listed in the letters you get about your benefits.
This applies to:
You can report changes in one of the following ways:
- Online Visit access.wi.gov and log into your ACCESS account. Select My Changes. If you dont have an account, you can create one on the site.
You may have to pay back benefits if you:
- Dont report a change you are required to report.
- Get benefits or coverage you arent eligible for.
Also remember that if your benefits change, your reporting rules may also change.
Where Can I Find Information About A Nursing Home’s Health Or Fire
Health and fire-safety inspections with detailed and summary information about deficiencies found during the three most recent comprehensive inspections and the last three years of complaint investigations are found on the Medicare.gov Nursing Home Compare website.
Nursing Home Compare allows consumers to search for a nursing home based on location and compare the quality of care they provide and their staffing. Nursing Home Compare has detailed information about every Medicare and Medicaid-certified nursing home in the country.
For information about Louisiana nursing homes or any other nursing home inquiry, contact the LDH Health Standards Section, Nursing Home Program Desk at 225-342-0114 or visit the Louisiana Nursing Home Association website. Nursing home providers are required to post the results of their most recent inspection in the facility.
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W2112 Changes Received Via Mail
Revision 19-1 Effective January 1, 2019
When a person reports a change by mail and there is an HTW EDG in the case, staff must determine if the change pertains to all EDGs including HTW, all EDGs excluding HTW, or only the HTW EDG.
If the written change:
- does not specifically state that the mailing address change is for the HTW EDG, only take action on the appropriate EDGs, excluding the HTW EDG
- specifically states the change is for only the HTW EDG, only make changes to the HTW EDG and no other EDGs or
- specifically states the change is for all EDGs including the HTW, take action on all EDGs as stated by the HTW recipient.
Note: The written report of change must specifically state the name of the person reporting the change to process an HTW change. Compare the name provided to the HTW recipient, or parent or legal guardian for HTW minors. If this person is not the HTW recipient or parent or legal guardian, do not change the mailing or confidential address for the HTW EDG.
What If I Have Questions About My Healthy Louisiana Plan
If you have questions about your Healthy Louisiana plan, contact your plans customer service department.
- Aetna Better Health 1-855-242-0802 TTY: 711 Available 24 hours a day, 7 days a week
- AmeriHealth Caritas 1-888-756-0004 Available 24 hours a day, 7 days a week.
- Healthy Blue 1-844-521-6941 Available Monday Friday, 7:00 a.m. – 7:00 p.m.
- Louisiana Healthcare Connections 1-866-595-8133 Available Monday Friday, 7:00 a.m. – 7:00 p.m.
- UnitedHealthcare Community 1-866-675-1607 Available Monday Friday, 7:00 a.m. 7:00 p.m
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What Can I Do If I Am No Longer Eligible For Medicaid
There are several other options.
- You can apply for Marketplace health insurance plans, also known as Obamacare or Affordable Care Act insurance. See plans with BenaVest.
- COBRA. If you have recently lost your job, you will oftentimes have the option of COBRA. With COBRA you pay the full premium of the same insurance your employer purchased for you. COBRA is normally very expensive, but is a great option to continue with the coverage you already had.
- Medicare. At the age of 65, you are eligible for Medicare. See Medicare plans at BenaVest.
Options For Reporting A Change For Apple Health Coverage
You have several options to report a change for Apple Health coverage:
- Online: Go to Washington Healthplanfinder – log in and select “Report a change in income or household” under Quick Links.
- Phone: Call the Washington Healthplanfinder Customer Support Center at 1-855-923-4633.
- Paper: Submit verification of the change to: HCA-MEDS, PO Box 45531, Olympia WA 98504
Once your change has been processed, you’ll receive a notification explaining any changes to your coverage or any next steps.
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If You Move To A Different State
Important: When you move to a new state, you canât keep your plan
Note:
Submit Your Questions Online
For general questions or comments for the Family and Social Services Administration, please contact us using the web form below. Please also use the form below if you have a complaint about web accessibility or print communications in accessible formats. Please be as specific as you can to help us understand your needs. If you would like to receive a response, please make sure you provide your email address or other appropriate contact information.
Submit out of state requests to
PLEASE DO NOT USE THIS FORM TO REPORT CHANGES RELATED TO YOUR CASE.800-403-0864
Required field
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It’s Important To Keep Your Contact Information Up To Date
Need to update your contact information? Don’t wait. Contact us today!
- Online: Log into your Vermont Health Connect account to report changes
- On the “My Profile” page, click on the “Change Contact Preferences” hyperlink.
- Select “Address” from the drop-down menu.
- Update your address. You can make changes to an existing address, add a new address, or remove an address. This change will affect everyone living at that address.
- If you need further help, see our step-by-step graphic guide.
If you have insurance through Vermont Health Connect and have had certain life changes, we need to know. A change in income or family situation can impact your choices and the amount of financial help you can get. If you get financial help from Vermont Health Connect and you dont report a life change, you could owe money to the IRS when you file your federal income taxes.
W2111 Changes Received By Phone
Revision 21-3 Effective July 1, 2021
When a person reports a change by phone for a case that includes an HTW Eligibility Determination Group , verify that the person reporting the change is one of the following before discussing any information regarding the HTW EDG:
- the HTW applicant or recipient
- the womans authorized representative or
- the parent or legal guardian of HTW minor recipients.
If the person has the authority to report a change for the HTW EDG, ask them which EDGs the change pertains to all EDGs including HTW, all EDGs excluding HTW or only the HTW EDG, and take the appropriate action.
If the person does not have authority to report a change for the HTW EDG, do not discuss the HTW EDG information with this person only discuss the information regarding the other EDGs.
If the change is a mailing address change for only the HTW EDG, enter the mailing or confidential address into the Issuance Address page for the HTW EDG. Do not enter the new mailing address in the Address page, as this will change the Case Level Address for all other EDGs.
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