Delta Dental Medicaid Phone Number


Can Wisdom Teeth Be Covered By Medical Insurance

Delta Dental Provider Tools Eligibility and Benefits

You may be covered by your health insurance for some or all of these expenses, depending on your policy. You should consult your dentist, doctors, hospital, and health insurer to find out what out-of-pocket expenses you may incur if you are getting your wisdom teeth out using your private health insurance.

Porcelain And Ceramic Crowns

Delta Dentals Provider Manual currently states:“D2929 — Prefabricated porcelain/ceramic crown, primary tooth, or D2934, prefabricated esthetic coated stainless steel crown, primary tooth, may be performed and submitted, but will be alternated and covered as a D2930, prefabricated stainless steel crown, primary tooth.”

DHS has advised Delta Dental that a D2934 can be billed and paid at the D2930 rate. The Delta Dental Smiles member cannot be billed for the difference in cost.

However, DHS has further advised that a D2929 cannot be billed under the current plan. Delta Dental is committed to continuing to work with DHS in the coming months to address this additional code.

Necessary modifications to reflect this change will be made to the Delta Dental Smiles Provider Manual and distributed to all participating dentists.

Does Michigan Medicaid Cover Tooth Extractions

In the case of a painful or abscessed tooth, Medicaid coverage may only cover the cost of a tooth extraction if you have a painful or abscessed tooth. In addition to root canals and crowns, Medicaid does not cover most restorative procedures that are necessary to restore chewing and speech function.

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Dental Benefits For Adults In Medicaid

States have flexibility to determine what dental benefits are provided to adult Medicaid enrollees. While most states provide at least emergency dental services for adults, less than half of the states currently provide comprehensive dental care. There are no minimum requirements for adult dental coverage.

Dental Benefits For Children In Chip

Dentist In Columbus Ga That Accept Tricare â Find Local ...

States that provide CHIP coverage to children through a Medicaid expansion program are required to provide the EPSDT benefit. Dental coverage in separate CHIP programs is required to include coverage for dental services “necessary to prevent disease and promote oral health, restore oral structures to health and function, and treat emergency conditions.”

States with a program may choose from two options for providing dental coverage: a package of dental benefits that meets the CHIP requirements, or a benchmark dental benefit package. The benchmark dental package must be substantially equal to the the most popular federal employee dental plan for dependents, the most popular plan selected for dependents in the state’s employee dental plan, or dental coverage offered through the most popular commercial insurer in the state.

States are also required to post a listing of all participating Medicaid and CHIP dental providers and benefit packages on

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Become A Delta Dental Smiles Provider

Delta Dental administers the Arkansas Medicaid dental program under the names of Delta Dental Smiles and Delta Dental Smiles for Kids. We are thrilled to partner with providers across the state to help more Arkansans receive quality oral health care.

The great news is that as a Delta Dental Smiles and Delta Dental Smiles for Kids participating dentist, you have:

  • 24 hour access to all of our online services through the Dental Office Toolkit.
  • Fast and efficient processes for preauthorizations and timely claims processing.
  • Dedicated Professional Relations Department to assist you and your office staff.
  • Access to our world class customer service department.

Delta Dental Smiles Provider Forms and Resources can be accessed from the “Announcements” section of the Dental Office Toolkit. Click here to login and view the Smiles Provider Manual, Smiles Forms, and other useful resources.

Dental Care For Children Ages 0

  • Dental Exams
  • Sedation
  • Problem focused
  • Pain management

Some Services may require permission from a dental plan before the dentist performs the service. This is called a prior authorization. Services must be medically necessary in order for dental plans to pay for them. For more details about dental services, contact the recipientâs dental plan starting December 1, 2018.

  • Additional dental exams
  • Dental consultations
  • Dental office diabetic testing
  • A visit to the dental office to get comfortable with the office and the dentist before dental work is done for persons with disabilities

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Children’s Oral Health Initiative

The Centers for Medicare & Medicaid Services is committed to improving access to dental and oral health services for children enrolled in Medicaid and CHIP. We have been making considerable progress in our efforts to ensure that low-income children have access to oral health care. From 2007 to 2011, almost half of all states achieved at least a ten percentage point increase in the proportion of children enrolled in Medicaid and CHIP that received a preventive dental service during the reporting year. Yet, tooth decay remains one of the most common chronic childhood diseases.

To support continued progress, in 2010 CMS launched the Children’s Oral Health Initiative and set goals for improvement by FFY 2015. To achieve those goals, we have adopted a national oral health strategy through which we are working diligently with states and federal partners, as well as the dental provider community, children’s advocates and other stakeholders to improve children’s access to dental care.

To support state Medicaid and CHIP programs in achieving their improvement goals, we developed Keep Kids Smiling: Promoting Oral Health Through the Medicaid Benefit for Children and Adolescents . It provides an overview of the children’s dental benefit in Medicaid, support for evidence-based policies at the state level, and details of successful strategies with state examples.

How Do I Pay For My Plan

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There are many ways to pay for your dental plan.

For plans you purchased as an individual: one of the most common is a monthly premium. Depending on your plan, it may also be possible to pay annually, semi-annually or quarterly. You can pay with a credit card, a check, an electronic fund transfer or with other options depending on your specific plan.

For employer-sponsored plans: Monthly premium payments are generally deducted from payroll.

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Upcoming Changes To Dental Services In Florida Medicaid

In 2016, the Florida Legislature directed the Agency for Health Care Administration to enroll most Medicaid recipients into dental plans. Recipients will receive a dental plan based on the below schedule. The schedule is separated into phases by the recipients county location.

Recipients will begin to receive letters soon. They will be mailed out about 45 days before each phase starts. For example, recipients will begin to receive letters for Phase 1 in the middle of October. For more information, please click on the following link:

Obtain A Faxed Eligibility And Benefits Summary

Fast Fax is an eligibility and benefits summary that is faxed to your office. Follow the steps on this PDF to use the automated telephone service and obtain Fast Fax.

© Delta Dental. This website is the home of Delta Dental of California Delta Dental Insurance Company Delta Dental of Pennsylvania Delta Dental of New York, Inc. Delta Dental of the District of Columbia Delta Dental of Delaware, Inc. Delta Dental of West Virginia, Inc. and their affiliated companies. Delta Dental of California and Affiliates is a part of Delta Dental Plans Association. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. Pending regulatory approval, we offer vision coverage through DeltaVision in 15 states and the District of Columbia.

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State Oral Health Action Plans

To support the Oral health Initiative, CMS invited state Medicaid agencies to develop State Oral Health Action Plans as a roadmap to achieving in their goals.

CMS has received SOHAPs from the following 25 states: Alabama , Alaska , Arizona , California, Connecticut, District of Columbia , Delaware , Florida , Maine, , Massachusetts , Michigan , Missouri , Nebraska, New Hampshire , New Jersey , North Dakota , Oklahoma , Pennsylvania , Tennessee , Utah , Vermont , Virginia , Washington and Wyoming . CMS encourages the remaining 29 states to develop and submit their SOHAPs, and CMS stands ready to provide technical assistance to any state that requests it.

SOHAPs may be submitted using either a CMS-developed Oral Health Action Plan Template or a user-friendly template developed by the Medicaid-CHIP State Dental Association. Completed SOHAPs may be submitted to Andrew Snyder, Health Insurance Specialist via email to with a copy to your CMS Regional Office contact. Any questions about the SOHAPs may also be directed to Mr. Snyder.

Access The Automated Telephone Service


Our automated voice response telephone service is a convenient way to obtain eligibility and benefits information and more for your Delta Dental PPO, Delta Dental Premier® and DeltaCare® USA patients.

Some tips for using the service:

  • Use the service during business hours, as well as extended hours during the week and on weekends.
  • Before you call, have all of the following items ready:
  • Your tax ID number that is on file with Delta Dental
  • The and date of birth and the patient’s date of birth
  • Your fax number, if you will be requesting a faxed summary
  • Return to the main menu any time by pressing “9”.
  • Move quickly through the system. As soon as you know your response choice to the automated question, you may say or enter it. You don’t need to wait until all options are offered.
  • Say “claim status” for the amount Delta Dental paid on a specific claim.
  • Say “claim details” for the amount Delta Dental paid per procedure.
  • To hear the benefit summary, stay on the line after eligibility is played, or just press pound .
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    Dental Plans And Program

    In Florida, most Medicaid recipients are enrolled in the Statewide Medicaid Managed Care program. The program has three parts: Managed Medical Assistance, Long-Term Care, and Dental. People on Medicaid will get services using one or more of these plan types:

    Managed Medical Assistance : Provides Medicaid covered medical services like doctor visits, hospital care, prescribed drugs, mental health care, and transportation to these services. Most people on Medicaid will receive their care from a plan that covers MMA services.

    Long-Term Care : Provides Medicaid LTC services like care in a nursing facility, assisted living, or at home. To get LTC you must be at least 18 years old and meet nursing home level of care .

    Dental: Provides all Medicaid dental services for children and adults. All people on Medicaid must enroll in a dental plan.

    Need Transportation To Your Dental Appointment

    If youre part of Healthy Kids Dental, you can get a ride to and from the dentist. If you live in Wayne, Oakland or Macomb counties, call ModivCare at to schedule transportation. If you live in any other county, contact your local MDHHS office.

    Dental emergencies

    When you have a toothache or other dental problem, your first thought is to get it fixed and fast. Fast treatment means the emergency room, right? Not when it comes to problems with your teeth or mouth. The emergency room can handle just about anything, but for mouth-related issues, your dentist is the better option. Dentists have the specialized equipment and training to figure out whats wrong and how to fix it.

    To avoid a dental emergency:

    • Visit your dentist twice a year for cleanings and checkups.
    • Brush your teeth with a fluoride toothpaste twice a day.
    • Floss daily.
    • Dont use tobacco and avoid heavy drinking.
    • Eat a healthy diet.
    • Wear mouth guards when playing sports.
    • Replace your toothbrush every three to four months.

    Member Resources

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    How Can I Check My Health Care Exchange Enrollment Status

    If you have already enrolled in a Health Care Exchange plan from Delta Dental, check your enrollment status here.

    © Delta Dental. This website is the home of Delta Dental of California Delta Dental Insurance Company Delta Dental of Pennsylvania Delta Dental of New York, Inc. Delta Dental of the District of Columbia Delta Dental of Delaware, Inc. Delta Dental of West Virginia, Inc. and their affiliated companies. Delta Dental of California and Affiliates is a part of Delta Dental Plans Association. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. Pending regulatory approval, we offer vision coverage through DeltaVision in 15 states and the District of Columbia.

    Oral Health Curriculum For Kids

    Get the Facts: Medicare Doesn’t Cover Dental Insurance

    Each year, the Delta Dental Foundation funds Brush kits and training for home visitors, children with special needs, adults with chronic health conditions, and WIC clinics in Michigan, Ohio, Indiana and North Carolina. McMillen Health created the Brush curriculum and offers training to qualifying organizations that are awarded funded.

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    Dental Care: Why It’s Important

    It is important for babies, children, and adults to see a dentist at least twice a year. The earlier children see a dentist, the healthier their gums and teeth will stay for their whole life. Children should begin seeing a dentist by age 1, even if they do not have teeth yet.

    Problems with teeth and gums can be avoided by seeing a dentist early in life and on a regular basis. Brushing, flossing and avoiding sugary foods and drinks can help with healthy teeth and gums.

    If a tooth problem does occur, it can have serious effects on your overall health. Tooth problems can also cause problems like not being able to bite and chew food, problems in school, or missing school because of pain. Also, unhealthy teeth can cause problems with speaking.

    Dental Benefits For Children In Medicaid

    Medicaid covers dental services for all child enrollees as part of a comprehensive set of benefits, referred to as the Early and Periodic Screening, Diagnostic and Treatment benefit. Though oral screening may be part of a physical exam, it does not substitute for a dental examination performed by a dentist. A referral to a dentist is required for every child in accordance with the periodicity schedule set by a state.

    Dental services for children must minimally include:

    • Relief of pain and infections
    • Restoration of teeth
    • Maintenance of dental health

    The EPSDT benefit requires that all services must be provided if determined medically necessary. States determine medical necessity. If a condition requiring treatment is discovered during a screening, the state must provide the necessary services to treat that condition, whether or not such services are included in a state’s Medicaid plan.

    Each state is required to develop a dental periodicity schedule in consultation with recognized dental organizations involved in child health care. Dental services may not be limited to emergency services for children entitled to EPSDT.

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    Will I Get A Plan Id Card Or Do I Need One How Do I Use It

    You may receive an ID card as part of your welcome package when you get a Delta Dental plan. Your dentists office staff can use your ID card to quickly look up your benefit and coverage information.

    If your plan didn’t include an ID card or you dont have yours with you, dont worry! Your dentist can look you up with other identifying information, such as your name, address and date of birth. Depending on your plan and your state, your dentist may be able to use your Social Security number.

    Cms Learning Lab: Improving Oral Health Through Access

    News â Page 6 â Medicaid Saves Lives

    The Center for Medicaid and CHIP Services at the Centers for Medicare & Medicaid Services is hosting a series of webinars to support States and their collaborative partners to improve access to dental services for children enrolled in Medicaid and CHIP. The webinar materials are available below. For more information about the CMS Oral Health Initiative and the CMS Learning Lab webinars, see the .

    Reducing Early Childhood Tooth Decay: Approaches in Medicaid May 27, 2015

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    Does Delta Dental Of Mi Cover Wisdom Teeth Removal

    It is important to remember that the cost of removing impacted wisdom teeth is the first thing that comes to mind when a dental surgeon recommends it. Fortunately, Delta Dental offers pre-treatment estimates to patients enrolled in their program, so they can get an idea of the cost of the procedure.

    Verify Patient Benefits And Eligibility In Provider Tools

    Be sure to verify patient eligibility before providing services to make sure youll receive the appropriate compensation. Use Provider Tools for up-to-date, unlimited eligibility and benefits information, including remaining maximums and deductibles.

    Steps to verify eligibility:

  • Log in and select Eligibility & Benefits. Enter the patients name and select Existing or New.
  • For new patients: Enter the first and last name and date of birth. Then, select “Find Patient” for eligibility status and benefit details.
  • For existing patients: You’ll see the Eligibility & Benefits Summary first, followed by benefit and covered services, maximum and deductible amounts. Finally, you can find “other provisions” details for missing tooth clause, COB rules and more at the end of the page.
  • Link to more details. Use the links in the sidebar to quickly access:
  • Benefit Details: get benefit levels for procedures by category, such as Preventive, Restorative, Endodontics, etc.
  • Benefit Search enter up to 10 procedure codes, a keyword or a tooth number for more specific information.
  • Treatment History review benefit limitations and dates of service from claims weve paid from any dentist.
  • Or use another great tool: My Patients. This tool lists your existing patients and their eligibility status. Select under Actions at the end of a row to open that patients Eligibility & Benefits Summary. Eligibility and benefits information is also available by using our automated telephone service.
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    How To Join

    Joining the Delta Dental Smiles network is simple!

    If you are a current participating network dentist with Delta Dental of Arkansas, contact our Professional Relations staff at 992-1710 to request an amendment to your existing network contract and enrollment form.

    You can return the completed documents by:

    FAX 992-1867PO Box 6247Sherwood, AR 72124

    If you are not already participating in the Arkansas Medicaid dental program, you will need our provider enrollment packet and a Medicaid provider number. Contact us at 501-992-1710 and our friendly staff will help guide you through the process.


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