Anthem Medicaid Indiana Phone Number


Which Insurance Plans Are Accepted At Cleveland Clinic

Rebound Indiana: Anthem Medicaid helping community during pandemic

Below is the list of plans that are accepted at Cleveland Clinic main campus, our family health centers and community hospitals in Northeast Ohio.

The list below is for reference purposes only and is subject to change. Not all plans within the companies listed are considered participating. Always check with your health plan to confirm that Cleveland Clinic is included.

How To Contact Us

If you have questions about your health plan, please call us. Our toll-free Member Services number is , TTY 711. We are open Monday through Friday, 8 am to 8 pm EST. You can call us at this number 24/7 to get urgent assistance.

The quarterly newsletter is a great way to learn about our health plan and important health topics. Our HealthTalk newsletter is available online allowing you to read it whenever and wherever you want.

For Traditional Medicaid Members:

If you are new to Indiana Medicaid, use our provider search to determine whether your current provider participates in the Medicaid program. If your provider is listed, you should contact him or her ahead of time to see if he or she is accepting new patients. If you don’t have a provider, you can search by zip code to find a provider near you.

Some doctors no longer participate in the Medicaid program. If you cannot find your doctor, you can check the list of terminated Medicaid providers.

Also Check: How And Where To Apply For Medicaid

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Ihcp Quick Reference Guide

Anthem Blue Cross Ky Phone Number

The best way to find the correct Indiana Health Coverage Programs contact information is to check the . Whether your question or need relates to members or providers managed care or fee-for-service coverage medical, pharmacy or other service type, the IHCP Quick Reference Guide can help with resources for enrollment, claims, prior authorization and more. The guide also provides the telephone number for IHCP Customer Assistance.

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Indianas Medicaid Waiver Programs: Home And Community

Indianas Medicaid Home and Community-Based Services Waiver program provides individualized supports to assist people, of all ages, to live successfully in home and community settings. In the past, Medicaid only paid for long-term care services in an institutional setting, such as nursing facilities and group homes. The waiver program waives the necessity of admission into an institution in order for Medicaid to pay for needed home and community-based services.Waivers fund therapeutic and other needed supports and services. HCBS Medicaid waivers make Medicaid funds available as an alternative to institutional care if supporting the individual, in the home and/or a community setting is no more than the cost of care within an institutional setting.

Currently there are five statewide Medicaid waiver options for an individual in Indiana. One of those Waivers, however, is closed and no longer accepting new applicants. The Psychiatric Residential Treatment Facility Transition waiver is for children and youth with serious emotional disturbances or serious mental illness who transitioned from the prior Community Alternative to the PRTF Grant. As of October 1, 2012, no additional children can apply for or receive waiver services through the PRTF Transition waiver. The other four Medicaid waiver programs are accepting applications and new individuals.

1. Meet Medicaid eligibility requirements.

Preventive Care Wellness And Health Conditions Guides

Getting to the doctor when you are healthy is important. We have guides to help you know what to expect at each well visit. You can also talk to your Member Services Advocate for support and information.

We also have helpful guides for most health problems and conditions. You can also talk to your Member Services Advocate for support and information.

Our educational materials can be found on

You will find condition-specific and general health topics, including:

Physical Health

Caring for others can be rewarding. But being a caregiver can also be difficult, can cause stress and burnout. We have a program to help you cope. We offer monthly calls. Topics include:

  • Understanding care options
  • Living with grieving and loss

Feel free to join us on a monthly caregiver call:

When: Third Tuesday of each monthTime: 3:00 pm EST

Our Healthy First Steps program makes sure that both mom and baby get good medical attention.

We will help you:

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About Blue Cross Blue Shield Association

The Blue Cross and Blue Shield Association is a national federation of 34 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. BCBSA provides health care insights through The Health of America Report series and the national BCBS Health Indexsm. For more information on BCBSA and its member companies, please visit We also encourage you to connect with us on , check out our videos on and follow us on .

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

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Unitedhealthcare Dual Complete Plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plans contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Call TTY 711 for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

What Information Do I Need

  • National Provider Identifier unless you are an atypical provider type.
  • Address including ZIP Code/postal code + 4
  • Provider taxonomy unless you are an atypical provider type
  • Provider federal Tax Identification Number or Employer Identification Number
  • Provider license number if applicable to your provider type
  • Provider Social Security number and date of birth for renderings and disclosed individuals

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Phone Numbers And Websites For Organizations In Your State

To apply for help with your Medicare Part A and Part B costs, select your state from the drop-down, then choose Other insurance programs to find your state Medicaid office.

Topics include:

  • Complaints about my care or services
  • General health & health conditions
  • Health care facilities & services in my area
  • Help with my Medicare options & issues
  • Medicare Diabetes Prevention Program

Aim Specialty Health New Phone Number Effective April 1 2022

Member ID Card

Feb 1, 2022Administrative

AIM Specialty Health® ® has created a new AIM contact center phone number for providers to use to call in prior authorization requests for Anthem Blue Cross and Blue Shield . The new phone numbers are listed below and will go into effect on April 1, 2022. Please use this new number to submit new prior authorization AIM requests or get an update on an existing request after April 1, 2022.

New phone number effective April 1, 2022


As always, the best way to reach AIM is to use the ProviderPortalSM:

  • Self-service
  • Easy to use and allows real-time determinations

The ProviderPortalSM is a fast and efficient way to submit and monitor requests. It also allows you to:

  • Check order status and view order history
  • Print/save PDF of order summary
  • Use multiple staff members to enter/view the practices orders
  • Increase payment certainty
  • Reference desk training and tutorials, including clinical criteria and CPT lists

Your first step is to register your practice in ProviderPortal. If you are not already registered, go to ProviderPortalSM to register.

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Do I Have To Make A Fast Track Payment

While making a Fast Track payment can help ensure you get enrolled in HIP Plus as quickly as possible, you are NOT required to make a Fast Track payment. From the date you receive your initial Fast Track invoice you will have 60 days to make a payment to start your HIP Plus coverage. You can pay either the $10 Fast Track payment or your POWER account contribution amount. If you do not make your contribution or Fast Track payment within 60 days and your income is less than the federal poverty level you will be enrolled in HIP Basic where you will have copayments for all services and you will not have dental, vision or chiropractic. If you wait more than 60 days to make a payment and your income is more than the federal poverty level, then your application will be denied and you will have to reapply for HIP coverage.

Level Of Care Eligibility Criteria: Bureau Of Developmental Disabilities Services

To be eligible for BDDS programs, an individual must be found to have substantial functional limitations in three or more of six major life activities AND meet all of the following four basic conditions. They include:1. physical or intellectual disability, cerebral palsy, epilepsy, autism, or condition similar to an intellectual disability 2. the condition is expected to continue indefinitely 3. the condition had an age of onset prior to age 22 and4. the individual needs a combination services.The six major life activity categories are:1. self-care 4. capacity for independent living 5. receptive and expressive language and6. mobility.

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What Happens If I Dont Make A Fast Track Payment

If you do not make a Fast Track payment, you may face a delay in the start of your coverage. For example, if you apply June 5 and receive a $10 Fast Track invoice on June 12, your HIP Plus coverage could be effective beginning June 1 if you make your $10 payment in June. From the date the invoice is issued, you have 60 days to make either a Fast Track payment or your first POWER account contribution to be able to begin HIP Plus coverage . If you make your Fast Track payment or first POWER account contribution in July then your HIP Plus coverage will begin July 1. If you make the contribution in August, you will begin HIP Plus August 1. If your 60 days to pay expires in August without you making either a Fast Track payment or POWER account contribution, then you would default to HIP Basic coverage effective August 1 if your income is below the federal poverty level.

Unlike HIP Plus, HIP Basic does not cover dental, vision or chiropractic services. Since you do not make a monthly contribution for HIP Basic services there will be a payment required for most health services including seeing a doctor, filling a prescription or staying at the hospital. If your income is more than this amount, you will need to reapply for coverage to begin HIP.

Lead Screening In Children

CONNECT with Anthem HealthKeepers Plus

Lead poisoning is dangerous. If it is not treated in small children, it can cause long term problems. Lead can be found in:

  • Paint
  • Air
  • Pottery

A special blood test is ordered by your doctor to check for lead poisoning. The test is usually given between the ages of 6 months and 2 years. If your child has not been tested, your doctor might want to test up to the age of 6 years. More testing may be necessary if your child has tested positive for lead. For more information, contact your Member Services Advocate. You can also talk to your childs doctor at their next well visit.

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Can Someone Make My Fast Track Payment For Me

Yes. You may have someone make your Fast Track payment on your behalf. However, as is the policy with all HIP payments, once a payment is made , you will not be able to change your MCE/health plan. If a health care provider makes a Fast Track payment for you, the provider should ask you to complete a form that gives them permission to make this payment .

If you need help picking the right health plan for you, call 1-877-GET-HIP-9.

Community Integration And Habilitation Medicaid Waiver

The Community Integration and Habilitation waiver is to be used as a needs based waiver ONLY for people who meet specific criteria. To move from the Family Supports waiver onto the CIH waiver, an individual must meet specific eligibility/priority criteria which may include:

Death of primary caregiver and no other caregiver available Caregiver over 80 years of age and no other caregiver available Evidence of abuse or neglect in the current placement Extraordinary health and safety risk Eligible individuals transitioning to the community from a nursing facility, extensive support needs homes or state operated facilities Eligible individuals determined to no longer need active treatment in a group home Eligible individuals transitioning from 100% state funded services Eligible individuals aging out of Department of Education, Department of Child Services or supported group living and Eligible individuals requesting to leave a Large Private Intermediate Care Facility for Individuals with Intellectual Disabilities .

In addition to the same services approved for the FS waiver , the CIH waiver allows for a larger budget for eligible services and may provide the following additional approved services : Community Transition Rent and Food for Unrelated Live-In Caregiver Residential Habilitation and Support

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How Long Does It Take To Hear Back From Enrollment

Please allow at least 15 business days for mailing and processing before checking the status of your submission. To track the status of your enrollment, you may go to check the Indiana Medicaid for Providers site and enter your Tracking Number and Federal Tax Identification Number that you used for your enrollment.

What If My Power Account Contribution Is Not $10

Appeal Form For Medicaid

If you are found eligible for HIP and you make your $10 Fast Track payment, this payment will be applied toward your POWER account contribution. Your monthly POWER Account contribution will be based on your income. This may be more or less than $10 per month. If your POWER account contribution amount is less than $10 per month, your $10 payment will be applied to your initial coverage month with the remaining amount applied to future months.

For example if your POWER account contribution is $4, then your first two months of coverage will be paid in full, you will owe a balance of $2 in the third month, and then $4 for every following month to maintain HIP Plus enrollment. If your POWER account contribution is more than $10, then you will owe the balance in the first coverage month. For example if your POWER account is $15, then your $10 payment will be applied to your first months coverage. You will owe an additional $5 for that month of coverage and $15 for each following month.

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Quit Using Tobacco Or Vaping Products

Quitting is hard, but we can help. Did you know that 20 minutes after you quit, your heart rate drops to a normal level? And within 24 hours after quitting the carbon monoxide level in your blood drops to normal.

Talk to your doctor about quitting. Or call 1-800-QUIT-NOW to get free coaching, counseling and supplies to help you quit.

Anthem Blue Cross And Blue Shield Indianapolis Colts Kendall Langford Join Forces To Encourage Child Wellness Exams In Indiana Through Blue Ticket To Health

INDIANAPOLIS Indianapolis Colts Defensive End Kendall Langford has accumulated many tackles throughout his career as a professional football player. Now, he and the Colts are teaming up with Anthem Blue Cross and Blue Shield in Indiana to help tackle pediatric wellness through the Blue Ticket to Health campaign, which encourages children, teens and adults throughout the state to get an annual wellness exams.

Annual exams are crucial for this age group because of how rapidly they are developing and the subsequent changes to their bodies, explained Kristen Metzger, plan president for Anthem in Indiana.

Langford, an iron man at his position recently held a streak of 135 consecutive games played, added, As an NFL player, its critical for me to see my doctor to stay healthy. As a parent with young children, I know preventive health is important for them, too. So I encourage parents to take their kids to get their exams.

Thousands of eligible Anthem members ages three through 21 in the Hoosier Healthwise, Healthy Indiana and Hoosier Care Connect plans have been contacted by letter and invited to participate in the program. The letters included the Blue Ticket to Health. Many have already visited their physician and returned the ticket.

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Sanvello Support For Well

We offer a free mobile app that is free to all members. It offers cool tools like:

  • Mood tracker
  • Coping Tools
  • Community support

To get the app, download it on the App Store or get it on Google Play.

You can also get a free upgrade to the premium version of this app in 3 easy steps:

  • Create an account and choose upgrade through insurance
  • Search for and select UnitedHealthcare, then enter the information available on your UnitedHealthcare member ID card

Routine shots help protect you from illness.

Our plan covers:

  • Shots and vaccines recommended by your PMP
  • Flu shots


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